[Resolved] Club Mahindra Holidays — Totally Negative Review | |||
Me and my wife spent 2hrs for their presentation and their representative Mrs Surya Pillai at Vadodara was so charming and greeted and clearly explained for 2hrs and when asked that how can they give 2N/3D package to all for just listening them for 2 hours. She said that you time and experience is very important to us... I tried booking for holidays at Goa, Gir, Kumbalgarh etc places in West and they had no availability. I don't think that Club Mahindra resorts stay full even in off peak season. This was just all crap and don't even go for any such presentation and waste your time. Feel blessed that you are not a member and if you are, then sorry for you all such people. Moreover, when enquiring on phone the executive said that we just allocate just 5% rooms at each resort for the non-members who are given free vouchers. In short, don't ever waste time after CM... Plan your holidays without being dependent on anyone... Was this information helpful? | |||
Aug 30, 2016 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Feb 10, 2015 Club Mahindra Holidays Customer Care's response Dear Sir, We are concerned about your experience and would like to connect with you to discuss the inconvenience you have faced. Please share your contact details at http://is.gd/CMListening for our team to get in touch with you and assist you further. Warm Regards, Club Mahindra Team Verified Support Feb 11, 2015 Club Mahindra Holidays Customer Care's response Dear Sir, Thank you for sharing your contact details with us and our team will get in touch with you. Warm Regards, Club Mahindra Team | |||
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
As discussed, we would like to inform you that we have a wide range of options which you can choose from and even the availability, is subject to change.
My Comment:- I already know before their email that they have wide range of options but all the resorts are booked for all the days through out the year which is not believable according to me. Availability as said is never there for the next 4-5 months. I have checked below resorts and all are booked till next June.
West:-Gir, Kumbhalgarh, Nawalgarh, Udaipur
South:- Coorg, Cherai, Ooty, Puduchery(2 dateS), Poovar, Thekkady,
North:- Manali, Shimla, Mussoorie, Dharamsala, Corbett
Moreover, If some staying far and want to plan holiday, then he.she needs to know available dates for atleast 1-2months if they want to book train tickets. CM said that there are chances you get avalability if you plan holidays for next 10-15days from today...
CM:- However, we have made a note of your feedback and have highlighted it to the respective team who shall try to rectify it at the earliest.
MY Comment:- I wonder how their team will rectify this issue and how much will it be helpful to me. I am just commenting so as to share my experience. Will update if there is anything positive from their side...