[Resolved] Club Mahindra Holidays — wrong or misleading information about payment | |
Hi, I have the membership of Club Mahindra. My member ID is 2686240. I am planning to book a holiday in mid June 2019 but your customer care executive told me that i need to pay the whole amount of ASF i.e. 43722. At the time of taking that membership I have been told that i need to pay ASF for the same year in which i use the service or plan a holiday in your resort. Now the customer care executive is saying that i need to pay the total amount without which i can not avail the service. My point is- why you people didn't told me at the time of membership sale, and why should i pay for the service i didn't used ???? Was this information helpful? | |
Apr 28, 2019 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Mar 27, 2019 Club Mahindra Holidays Customer Care's response Hi Suumit, we understand your disappointment and have shared your concern with our team. Please be assured that they will connect with you to assist further.
Verified Support Mar 28, 2019 Club Mahindra Holidays Customer Care's response Hi Suumit, basis Interaction ID:[protected], we understand that our team got in touch and has addressed your concerns. As requested, kindly clear your ASF dues and our team will be happy to assist you further. In case of anything else, feel free to contact our helpline[protected].
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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