[Resolved]  Club Mahindra — Refusal to refund

Address:Mumbai City, Maharashtra

My client number is 2606695. The sales executives give you wrong information and i on good faith purchased the product. Later i found out that none of the important details were told. I asked for a refund but company denied saying as per the standard terms and conditions, which i signed, refund is not possible. This sounds like a great marketing plan. First you lie to customers and when they ask for a refund you simply say NO. I have paid 42000/- and imagine if 100 people are denied refund it's a big amount. Parvez
Was this information helpful?
No (0)
Yes (0)
Aug 24, 2016
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2015
Club Mahindra Holidays Customer Care's response
Dear Sir,


We apologize for the matters that you have highlighted and our team is keen on connecting with you. Thanks for sharing your details with us and we will get in touch with you.

Warm Regards,
Club Mahindra Team
Complaint comments 

Comments

Dear,
I am also the sufferer of the same issues as yours I became member in 2003 but it was on instalment I paid the full membership but whenever I asked for the booking could not get the booking anytime though i am a member of purple studio company just interested in membership fees, Annual subscription charge but hardly bothered about the booking bec once you pay any amount as membership forget the amount paid follow the dictation of the company executives as well as you come across lot of hidden issues in piecemeal after every year new terms & condition is highlighted i have not been able to use a single holiday till this day

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Mahindra Holidays
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    2626
    Pending
    143
    Resolved
    1946
    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
    View all Club Mahindra Holidays contact information