Club Meridien — Not providing the Hotel Service as per membership for 10 years

Address:Club Meridian (A Unit of Courtyard Holidays Pvt. Ltd.) Registered Office : 67/3, 2 Floor, Zamroodpur, Greater Kailash, I N Block, New Delhi – 110048
Website:clubmeridien.com

I had purchased a membership from Club Meridien on 13.11.2022 for providing hotel service for 10 years (7D/6N every year) by paying an amount of Rs. 1, 75, 611/- (Rs. 1, 00, 000 as 24 EMI and Rs. 75, 611/- down payment). The service was purchased at Hotel Novatel, Gomti Nagar, Lucknow UP. The reference no. of purchase is CM/10/2022/1995 dated 13.11.2022. The purchase included following complementary service also i.e. one movie ticket for 4 person, one VLCC voucher for RS. 10, 000/-, a 4D/3N stay for couple at one of the given location (inland) and a 4D/3N stay for couple at one of the given location (foreign).

2. Club Meridian has cheated me by taking Rs. 1, 00, 000/- in full from my credit card instead of 24 EMI as per their commitment.

3. I had availed the complementary services except the 4D/3N stay for couple at foreign location. I had also availed on hotel service as per contract at Ujjain for one night during April 2023.

4. Later on Club Meridien did not provide the service to my Katra tour by giving a wrong reason. Further Club Meridien is not providing any service at all to me.

5. Now Club Meridien is not responding to may e-mails since 13.07.23 and not responding to my phone calls since 19.07.23.

6. It is requested to help me for refund of Rs. 1, 75, 611/-.

Detail of Club Meridien is as below :

Club Meridian (A Unit of Courtyard Holidays Pvt. Ltd.) Registered Office : 67/3, 2 Floor, Zamroodpur, Greater Kailash, I N Block, New Delhi – 110048, Corporate Office : 406/252 J, Sai Plaza, Sant Nagar, East of Kailash, New Delhi – 110065, Tel. :[protected],[protected] E-mail : [protected]@clubmeridien.in Website : clubmeridien.com Mob. : [protected] (Customer Care), [protected] (Manager) GSTN No. : 07AAECA0205C1ZL, CIN No. : U63000DL1995PTC065651 Bank Account No. : [protected], IFSC Code : JAKA0ANSALL
+1 photos
Was this information helpful?
No (0)
Yes (1)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Club Meridian (A Unit of Courtyard Holidays Pvt. Ltd.) Registered Office : 67/3, 2 Floor, Zamroodpur, Greater Kailash, I N Block, New Delhi – 110048
    India
    File a Complaint