Club Starwood — taken money and not responding

Address:	B-1 EXT,E-22,MCIE,South Delhi-110044, New Delhi, Delhi, 110044
Website:	club starwood.com

Subhas panja,
Club starwood has taken rs18500 for hotel booking. When we have asked for our hotels it responded after 1 week but its not providing us our hotels. Every time we ask they say they don't have hotel rooms free, we have asked to refund us our money but they are not refunding and they told us that the package is valid till november 2019 but now its saying it was valid for only 3 months from the issue date.