CMJ University — CMJ University I need convocation and transcript to send to wes

My name is Harjinder kaur Ibelongs to New Delhi I have completed my bachelor of commerce [B.com] course in the year 2012 from cmj university. I have got the result but i did not get my degree certificate. Now i need my degree certificate and transcripts for wes. I contacted a lot of time but i didn't get any answer. So please late me know the process to get the documents. It's my humble request to share my pass certificate.

Please find the below mention details:
Name: HARJINDER KAUR
Email id : [protected]@gmail.com