Colgate — Request for damaged goods rejected by the agent

Address:

SMALL BAZAR, PARANGIPPETTAI,CUDALORE DIST,TAMIL NADU,PIN-608502.

I am having a supermarket namely, habeebstores in parangippetta, cudalore dist, tamilnadu, pin-608502.Unfortunately i am forced to closedown my business due to heavy loss. I just wanted to return colgate toothpaste stock worth around 20, ooo. But the agent appu agency refused to accept the stock saying, there is no return policy in the company. If it is so, why the hell the agents have not informed us in the beginning, and nothing is mentioned in their invoice as well. The co is minting thousands of crores from the retailers and they dont want to share a small burden from us . This is ridiculous. And the line managers are so rude and arrogant, and informing me to through in the sea or burn it. It is not their father property. This kind of staffs are tarnishing the image and your reputation. I just want my proble to sort out by co seniors.