When I initially checked in, I had discussed with the then-property manager, Tapas Kumar, regarding the absence of pillows and TV, both of which were never resolved.
Despite verbal assurances from Tapas Kumar that the TV issue was being addressed due to repairs, multiple follow-ups yielded no progress.I was specifically told not to raise a service ticket and this will be resolved on priority.
Eventually, I opted not to pursue the matter further as i did not receive any response from Tapas Kumar
Recently, upon notifying my intention to vacate by March 10th, 2024, Mr. Tapas questioned whether I had sold the TV, despite being fully aware of the issues at the time of my check-in.
Furthermore, it was suggested that any costs associated with the TV would be deducted from my security deposit which is now the case.
I have been asked to additionally clear some more amount after deduction of my entire security deposit and have the audacity to send me a legal notice today even after my failed attempts to reach them .
Such a pathetic service where the service ticket has not been resolved for almost a month now. Even after multiple followups on their helpline, the response is that they will call back in 30 min and it never happens. Was this information helpful? | 
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