Hi
I had a really bad experience from Colive, it's the first time and using Colive service.
I have booked a short stay in Colive on 20th April for 10 days, May 1st to May 10.
As per the confirmation from the Colive executive I have paid my advance and booking was confirmed for PG 62416 and MS Coliving in Bangalore.
Based on the confirmation I have planned my days in Banglore and booked the tickets,
On April 30th I just texted the executive and on that time surprisingly he was informing that my booking was cancelled with no reason.
I was really shoked to hear that because, I have planned my days only because of this confirmation and in the last minute I don't have any option to find any other way to search for another room.
I think your employee has to understand the value of customers time and value to the word.
Atleast they should have a minimum respect to inform this cancellation to the customer, if I didn't texted him on the previous day I will get to know about this cancellation only after I reach the Bangalore.
Due to this terrible experience from Colive I have cancelled my plans and it cost me 2 days leave in my new organisation and I have cancelled my tickets to Bangalore.
Please note- still I have not yet received my refund Was this information helpful? |
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