Colive — Security Deposit not Received -1

SHUBHAM BHOWMICK

Jul 5, 2021

Address:

Colive Bangalore

Hi,

This is Shubham from Room No- 302 Colive 170 Marico. I left the property in the month of May and yet I am waiting for deposit amount to be received. Firstly they have written in their policy that once the property is left out we can get the deposit amount by 15 days. I waited then I came to know they have put my money in DYD offer without my making me aware. I opted out from DYD offer on May 20th and a representative told they will send the remaining deposit amount after 30 days which I should have received by June 20th. But till today I didn't received any amount. Can this be taken to the higher level ? This company is just looting customers and giving fake promises. Anyone help us out.

Thanks

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Comments

Souda IZC

May 20, 2022

Hi Shubham, I am Fathima and I stayed at colive orange 172 with my sister for a month (April), we notified them at the time of joining that we'll be leaving after the month and after we left colive in the end of the month, we were waiting for the deposit and 18 days passed, we didn't receive our security deposit yet.
When we requested for it by raising a service ticket they said they put our money on DYD which was completely unethical, they made it clear in the rules that we will be refunded our deposit after the 15 days of our exit. but they betrayed their own rule.
We are still struggling to get our money back