Website: | www.communitymatrimony.com |
Good evening Sir, I made a payment for the gold package on CommunityMatrimony.com for their services. But the services are not as promised and exactly the same as free one they offer. I tried contacting the customer care both through mail and mobile and the executive on the phone said write a mail to their helpdesk and the money shall be refunded. I tried that and from past 3 days i am writing to them and they are forcing me to continue using the services which i don't intend to and they have replied that they will not refund the money. Kindly help me get the refund. As customers must not be forced to use the services. I'll be really grateful to you.
Thanking you,
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Greetings from matrimony!
Sorry for the inconvenience caused to you.
Kindly share the Matrimony ID or contact number to assist you further.