100Bestbuy.com — Fake products sent

Hi
I saw an offer while I was checking my mail about FLUX shoes available for 500. I had heard of FLUX brand so I decided to order it from 100bestbuy.com. I paid the money and they sent me the shoes in 3 days. Now the problems start:
1. The shoes I ordered were NO.10..they sent me No.7
2. The shoes are fake and not of FLUX company but some flow company.
3. The shoes have an MRP of 160 on them.
4.The shoes have a sole made of plastic and it is like a kid's shoe.
5. I called their customer care and they say I have to courier it back. Why should I spend 100 rupees to courier it back?? Why cant they take it back themselves? Now I have to spend 150 for a 500 rupees product and I cant even guarantee that they will send me a replacement.
6. This is the worst shopping experience ever... AND I HATEEEEEEEEEEEEE 100bestbuy.com............
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Dear sahilgupte19,


We apologizes for inconvenience happened from our service, we like to conform you that due to some technical problems you have received the wrong product, we kindly request you to send back the product to the address mentioned below and email the attachment of courier receipt so that we can trace your details and Replace your product.


Please courier the product at address mentioned below :

suksh technology private limited
salarpuria hallmark, #15/[protected]@16, 4th floor
kadubeesanahalli outer ring road
Bangalore 560087 India

If any more queries kindly contact us at [protected]@100bestbuy, call us on[protected]:

regards,
customer care team

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