100Bestbuy.com — Fraud Activities in the form of Credit points | |||
I have placed the order[protected] of One saree worth RS. 1140 in www.100bestbuy.com on 12th November 2012. But they didn''t ship that for more than 20 days. And when i asked they told that this was technical issue. Your amount will be credited in the form of credit points that is 1140 credits within 72 Working hours. This was happened on 6th December 2012. Finally i got the credit points on 14th December 2012. When i tried to purchase for RS. 1140 that site says only 50% of Points only you can use for a purchase. But i have paid 1140 Rupees. But that was not delivered. And they gave my amount in the form of Credits with conditions. Please make this as a complaint. Please take necessary actions. Was this information helpful? | |||
 6 Comments | |||
Comments
I made an order on 17/11/2012 but didn't received the product yet after more then 1.5 months..
Product is : Omron HEM 7203 Upper Arm Bp Monitor
I made a call on their customer support number and they told me that product is not available.. and advice me to select some other product..
I told them that i already search your whole site and i din't need any other product..And kindly refund my amount..
They give me an other e-mail ID ([protected]@suksh.com) and told me to send my concern to this person as he/she is dealing in refund's only..
I send the mail almost 3 times to this e-mail ID but didn't get any response.. I again interact with them through e-mail as you feel very lucky if anybody make response on phone.. they answer 1 out of 10 calls and other nine you have to disconnect after a long wait..
So, I again interact with them through e-mails and they told me that they will refund the amount in 3-5 working days.. But when i again contact them after 5 working days.. They stop replying my e-mails.. I made a call today and they disconnect the phone.. when i talk to them about this whole process..
I M SO MUCH HARASSED BY 100BESTBUY.COM
My reference number: 12380930
my mob. number: [protected]
Product is : Omron HEM 7203 Upper Arm Bp Monitor
I made a call on their customer support number and they told me that product is not available.. and advice me to select some other product..
I told them that i already search your whole site and i din't need any other product..And kindly refund my amount..
They give me an other e-mail ID ([protected]@suksh.com) and told me to send my concern to this person as he/she is dealing in refund's only..
I send the mail almost 3 times to this e-mail ID but didn't get any response.. I again interact with them through e-mail as you feel very lucky if anybody make response on phone.. they answer 1 out of 10 calls and other nine you have to disconnect after a long wait..
So, I again interact with them through e-mails and they told me that they will refund the amount in 3-5 working days.. But when i again contact them after 5 working days.. They stop replying my e-mails.. I made a call today and they disconnect the phone.. when i talk to them about this whole process..
I M SO MUCH HARASSED BY 100BESTBUY.COM
My reference number: 12380930
my mob. number: [protected]
Dear Rohit,
We are sorry for the inconvenience, we like to confirm you that we have received your complaint we will forward your issue to proceed refund to your order...
If any more queries kindly contact us at [protected]@100bestbuy, call us on [protected]:
Regards
100bestbuy
We are sorry for the inconvenience, we like to confirm you that we have received your complaint we will forward your issue to proceed refund to your order...
If any more queries kindly contact us at [protected]@100bestbuy, call us on [protected]:
Regards
100bestbuy
Nobody answering on the phone [protected] and even not replying to the mails at [protected]@100bestbuy..
THAT'S YOUR CUSTOMER SUPPORT...AND BELIEVE ME IT IS THE WORST CUSTOMER SUPPORT WHICH I AM FACING IN MY WHOLE LIFE... VERY VERY POOR !!
THAT'S YOUR CUSTOMER SUPPORT...AND BELIEVE ME IT IS THE WORST CUSTOMER SUPPORT WHICH I AM FACING IN MY WHOLE LIFE... VERY VERY POOR !!
Dear rohit katoch, ,
We have forwarded your issue to accounts team, as we got information from them it will take 15 days to proceed your refund.
If any more queries kindly contact us at [protected]@100bestbuy, call us on [protected]:
Thank you
With Regards
100bestbuy
We have forwarded your issue to accounts team, as we got information from them it will take 15 days to proceed your refund.
If any more queries kindly contact us at [protected]@100bestbuy, call us on [protected]:
Thank you
With Regards
100bestbuy
my credit points
my credit point 8999 ..not responable in the purchase i have use my point ...plzz save me point, , , plzz.100 best buy .com account number :[protected]...Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 80 6753 6400
Salarpuria Hallmark, 15/3@16, 4th Floor, Kadubeesanahalli, Outer Ring Road, Bangalore, Karnataka, India - 560087
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We have seen your complaint, We will forward your issue to IT department then you can use your points with 100%.
If any more queries kindly contact us at [protected]@100bestbuy, call us on [protected]:
Regards
100bestbuy