Aakash Tablet — No callback of confirmation and delay in delivery

Address:

Maharashtra

Respected Sir/Madam,

I have booked aakash tablet online on december 16. On the website it showed delivery within 7 days but i am disappointed because it has taken more than two weeks but i have not yet received the Tablet. There is yet no information given by the company to individual customers for the delay. Many customers are facing this problem and they are frustrated by the poor and large communication gap between the customers and the company also the toll free number mentioned on the website is not working which leads to excess trouble.

This is the mail that i have got from Datawind.

Dear Kishan

Thank you for your purchase of the Aakash tablet.

Your booking ID is AA395EBD1F24. Kindly save it for future reference. You will be required to pay cash on the delivery of the product. Please expect a delivery via courier service approximately with in the next two weeks. The price is Rs. 2500/-

As a reminder, the product features are:

7" Android 2.2 OS Tablet.
Full sized-USB port & Micro-SD slot
Microprocessor: Arm11- 366MHz
Multimedia Powerhouse
WiFi enabled
Resistive Touch Screen
Battery: 2100mAh

Aakash can only be booked online. There is no other way to book it. The tablet is not available in the market.

I request you to please look in this matter and provide relief as soon as possible.
Your's sincerely
Kishan Chandan