[Resolved] ABN AMRO / RBS Bank — Harresment & Cheating

jaimin nair

from Hyderabad, Telangana

Address:

Karnataka

HI,

I am copying the mail I have sent to top authorities of Abn Amro bank. The collection ageny of this bank has been harrasing me for making payments and telling me to beg borrow or steal but make the payment...that too i have never defaulted any payment at all....
[protected][protected][protected][protected]
RE: listen you bunch of cheats‏
From: jaimin nair ([protected]@hotmail.com)
Sent: 02 April 2010 12:06PM
To: vikas.[protected]@in.abnamro.com; vikas.[protected]@rbs.com
Cc: meera.[protected]@in.abnamro.com; meera.[protected]@rbs.com; [protected]@rbs.com; [protected]@rbs.com; in.[protected]@rbs.com

Meera,

I purposely did not reply this mail to show you what kind of harassment is done by your collection agency which is the main reason of my fury with your bank.

Few months back my 2 year old son was hospitalized for serious illness and the expense I incurred drenched all my savings and income, hence I could not pay the monthly amt for the card. Inspite of repeated explanations to your collection team and the inhuman treatment given to me I was forced to lodge a complaint with the nearest police station, can forward you the scanned copy of FIR against Chennai call center lodged at Yelahanka Police station, suprisingly i have never received any call from chennai after that incident. In fact the guy who spoke to me thought i was joking and when i handed the phone to the police officer he abused the police office thinking its a joke. I have the call recording on my mobile, worth listening too !

This time I purposely didn’t make the payment to show you the same treatment. I received a call from your Delhi call center[protected] and spoke to a guy called Ankit Sharma who only believes in getting the amount by hook or crook, he even told me indirectly to beg borrow or steal but make the payment and had absolutely no regards of this mail I had sent to you both recently.

I would now like to tell you that under no circumstances I will make the payment and if you wish please send a legal notice to me. Also do keep in mind if I get these kind of call again you will compel me to take a serious step which will be blow on the image of your company which is about to make a change over ( RBS ).

DO TAKE THIS VERY SERIOUSLY.

Regards,
Jaimin Nair.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Nilanjana

from Mumbai, Maharashtra

Royal Bank of Scotland Credit Card — Cheated by Royal Bank of Scotland

Royal Bank of Scotland NV has cheated me. I had a high outstanding in the year 2008 which I was paying gradually. One fine day somebody named Shashi (Cell # [protected]) called me up and told me that my outstanding can be paid in easy instalments of Rs 3846.00. He took post dated cheques from me in the month of August'2009. He produced them in the bank and deducted money from my account in equal instalments. But when the completion time came, I still received a statement from the bank showing a high outstanding. That is when I got to know that though all the payments were made the bank levied late charges and I was again in huge debt. I immediately called up the customer care and I got to know that the bank had levied late payment charges on me. I did not want to pay the same because I did not use the money and and so kept calling the customer care but in vain. Nobody was in a position to help me. There was no better solution apart from paying the money. The people who took my calls did not know what needed to be done. Most of the times they used to promise me that they would call me back but days went and I kept on waiting for the calls. When I got in touch with Shashi he said "I will not be able to help you on this. You do whatever you want to do". When I got hyper and told him he had cheated me, he said "You try and prove that I have done this, nobody will pay a heed or believe in you". Is this the kind of treatment a customer is supposed to get? I also called up for help to the customer service and also requested them to lodge a complaint against Shashi who had frauded me but in vain. Everytime I was assured that I will be called by somebody from the bank but most of the times it was a call for 'please pay up the amount' or there was no call at all. After many months I got a letter from an advocate which showed that I will have to pay a higher interest for the outansding (actually the money I hadnt used). So, I thought of paying up the amount before it becomes too high. When I called up customer service they told me to pay to RBS credit card number. I have done the same and even then the collection department keeps calling me and saying that they have not received my payment. They want me to pay the amount again inspite of the amount being cleared from the bank. Please help to me to come out of RBS clutches before I lose everything.

amit123thakur

from Jayamkondacholapuram, Tamil Nadu

RBS credit cards are big time cheaters.Their customer service is a big zero, they happily violate the RTI, by adding charges without any intimation to the customer.

ulkesh bhavsar

from Mumbai, Maharashtra

Sir,
I ABN AMRO Bank credit Card customer Card No. [protected]. Your bank sends wrong amount for Rs. 10951 dated 12.10.2007 as healthwise prem. debit. i have to called to bank and same amt. reverse dated 12.12.2007 then after debit the same amount dated 12.12.2008.

I don't know what is health wise insurance. i have closed my credit card and so many letters send to you, but no response from you.
So please revised my bill and cancel my credit card.
Regard,
Ulkesh Bhavsar
M: [protected]
Date: 21.05.2011

AMIT SHARMA 81

from Mumbai, Maharashtra

dear RBS,
we have not yet get any current account statement from RBS, Hauz Khas, New Delhi.
My account no. 1649931
My customer id is 1994026.
Company name:- PERFECT IT SOLUTION.
Please send my account statement from 1april 2011 to till date via email address.
email id: [protected]@sify.com

Regard AMIT SHARMA ([protected])

rash.parhi

from Mumbai, Maharashtra

I was carrying a credit card - [protected] of ABN Amro Bank till 2003. There was certain outstanding which bank had shown but it was not correct. Hence i had stopped using that card. After discussion it was agreed that payment of Rs 2000 is required to be made.Hi-Tek Syndicate which is authorised by ABN AMRO Bank, came and collected said amount Rs 500 cash vide receipt number 4994 and Rs 1500 cheque - 678634 receipt number 4995.

But now after almost 8 years I came to know that this account has not been setteled and Bank is showing outstanding of Rs 8519 against my credit card.

Would request to pls check the same and correct in your books. In case you need any further input can revert at rash.[protected]@gmail.com or speak to me at 0091-[protected].

I am attaching copies of receipt for your reference.