[Resolved]  Adidas — Malpractice in pricing

Dear Sir/Madam,

I would like to bring your attention to Malpractice being done by Matrix Agency - Ahmedabad, a Factory outlet of Addidas Shoe from where recently i have purchased one article - Adizero Mana (Article No - 056146). Store operator has conveyed 30% discount on above product while i have checked in market that flat 40% discount is going on this product.

Customer is preferring Company outlet to get protected with the price and service where it is found from the incident that no one else, but company representative himself is engaged in cheating a customer by quoting a higher price to the customer. This is completely unethical practice by factory which badly affecting customer base of the company hence strict action should has to be taken against responsible person.

With this written complaint, I am expecting quickest solution, justification and action.
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Regards
Jignesh Kansagra
Cell - 097277.71142
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir,
I would like to bring your attention Malpractice being done at a sports outlet which is selling Adidas shoes.

I had bought a pair of Adidas football shoes on discount from OM Sports. I wore these for three days and they got torn. The studs on the sole got ripped with in three days. The pair was bought on 18th July 2009. On complaining to the shop the incharge refused to replace the shoe. He got it repaired and the very next day they broke again. I again approached the shop and they said Adidas does not entertain complaints on their shoes sold on discount.

I am 13 years old and had collected all my pocket money to buy ADIDAS shoes. I feel that these shoes are not original as ADIDAS will never break so soon.
Please take necessary action to ensure my trust in Adidas is maintained.

Shop Address A221, Super Mart-1 DLF ph 4 Gurgaon
My Contact [protected]
Regards
Abhimanyu

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