[Resolved]  Adidas — Sole of shoes is torn

Sir,
I had purchased a sports shoes(stock No:[protected], EUSTACE M/336445/11) for Rs. 2799 /- from ADIDAS EXCLUSIVE STORE, Sidhee Shoe Planet, 32/2345, Shop No 1&2, DD Junction, MG road, Cochin on 09/10/2009. Two Weeks before I Had noticed that the sole of the shoes has come off in some places. I had taken the shoes to the above show room where I had purchased on 12/12/2009 and the store manager Mr. Vikram told me to come on 15/12/2009 as his boss is visiting the store on that date. I had gone with the shoes on 15/12/2009 and Mr.Vikram told me to “stick my shoes with a five rupees quick fix and I can continue using the shoes”. I never expected such an answer from adidas show room manager. I have kept the shoes in the show room itself after his response.
As a very reputed brand like ADIDAS such people Like Mr.Vikram will no doubt will spoil the name and confidence of the brand. Please do the needful to replace the shoes ASAP.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Adidas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    1042
    Pending
    0
    Resolved
    161
    Adidas Phone
    +91 12 4456 9100
    Adidas Address
    Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India - 122001
    View all Adidas contact information