[Resolved] Agarwal Packers And Movers - Drs — Cheating of services | |||
I had heard accolades about Agarwal packers and movers , however my experience is pathetic . GC No: 4157678 Basing on best feedback and discussion with your MD I have opted for Agarwal packers and movers to shift my household from Navi Mumbai to Gurgaon. (Haryana) Please find my observations: 1. I opted for container to container and paid accordingly. --- They changed the container and dumped all my luggage . 2. My Scooter is damaged (body and lights) . 3. Cots are damaged 4. Chairs are scratched. To my horror I am still awaiting for your carpenter from the last 1 week to fix my almirahs which has still not happened. I now understand that once the customer pays up you guys are least bothered. I have spoken to “N” number of people from your transport but of no use. List of numbers spoken : [protected],[protected],[protected],[protected],[protected]. I was told that the surveyor and the carpenter would come in a day and I am still awating . All your people have a stopped answering my calls. Respond to me on this ASAP. Else I would consider this fit to be taken to consumer court and legal options. I will speak to your MD personally on this today evening. No thanks and would also ensure that no one opts for this pathetic transport. You guys should have known how strong is word of mouth. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
5 Comments | |||
Comments
No the issue is not resolved. I was not able to contact their MD. Their surveyor came forward offering some peanuts against damage which i refused . You please ensure that you do not sign the claims form. I am getting some legal action done against the company and shall involve you also, .
I also faced the same issue with Agarwal Packers.
I was given an offer to transport my households in a closed container.
Finally on the shipment day they brought an open truck covered with Tarpolin.
Multiple discussions resulted into nothiong.
Finally I got the mobile no. of their MD Mr Agarwal, who promised to send a close container, which finally came.
To my surprise when the container arrived it was a different truck. The DRS fellow asked to make the complete payment before unloading, so you have no option.
This is definetly a cheating to the Customers since the actual facts are differtent then promises. One of the person informed me that they do no have enough conatiners and doing this with many customers.
I was given an offer to transport my households in a closed container.
Finally on the shipment day they brought an open truck covered with Tarpolin.
Multiple discussions resulted into nothiong.
Finally I got the mobile no. of their MD Mr Agarwal, who promised to send a close container, which finally came.
To my surprise when the container arrived it was a different truck. The DRS fellow asked to make the complete payment before unloading, so you have no option.
This is definetly a cheating to the Customers since the actual facts are differtent then promises. One of the person informed me that they do no have enough conatiners and doing this with many customers.
drs aggarwal movers and packers servicing is extremely bad.I sent my household items from Delhi for Mumbai on 4TH August, 2011 and still my stuff has not come.The only response I got from various DRS numbers is the telephone numbers and names of some other officials.NO ONE HAS BOTHERED TO INFORM ME WHEN MY THINGS WOULD BE DELIVERED.THEY HAVE NO CONCEPT OF CUSTOMER CARE.MY ADVICE do not opt for this group ever
Hi I am facing a similar issue with DRS agarwal packers and movers. If any of you have the contact details of senior people like the MD or the owner in their organisation, could you please revert. One carton out of my shipment of 14 cartons is missing and the response from the company leaves much to be desired.
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+91 11 4500 4321
Agarwal Floor, Local Shopping Center, Sharda Niketan, Pitampura, New Delhi, Delhi, India - 110034
I have faced exactly the same harassment while shifting with the same packers. Im wondering if your problem is resolved after talking to their MD. Can you please pass on the MD contact details so I can persue my case?
My mail id is shouvik.[protected]@gmail.com
Thanks