Allschoolstuff.com — Non Completion of Order and Lesser amount refund offered and Delay in Dispatch

Address:

Haryana

Allschoolstuff offers some very lucrative discounts to tempt people to buy from their site. Also Cash-On-Delivery charges were kept as very high and sometimes these offers are designed in such a way that buyer have to pay in cash to avail the offer.

Everything goes smoothly till here. Wide range of options are shown on website. But once you made the purchases, your agony is started.

They simply didn't deliver the order. After a month or so, if you continues your follow up then they always partially ship their order. And if at all they offer you a refund then refund amount is calculated after deducting the discount. This means they offer the buyer lesser discount than the order value. (Here they need to understand that people shop with them because they offer discount.

In case of refund, if they are deducting the discount, that means they are cheating for the money.. Offer some heavy discount - made people to buy - do not deliver - then cut the discount amt - and refund the money. This is what they are doing.

All communication mode are not handled properly
1. Internet - In your account login - Order status is not updated on time. (Ready for shipped is by default status shown throughout)
2. Phone calls - Your phone calls are not answered. If you managed to get through this then customer service people are not clear about anything - such as order status, if the item is out of stock then when it will be available etc.
3. Mails - They didn't reply to calls so if you sent the mail, then nobody bothers to reply these mails. If your mails are answered then answer is typical "We will shortly dispatch your order. Thanks for your patience". Thats it. Nothing gets cleared from these mails.
4. Facebook - They simply hide all the negative comments.

This company is total fraud.

I wonder who have given them likes on facebook and good reviews on mouthshut etc.

Please do not shop with them.