[Resolved]  AMEX Card — Billing issue

Address:Bangalore, Karnataka

Hi,

I have issue with AMEX card bill which is charged in AMEX card from Bastion Hotel in Almere, Netherland. In Baiston hotel I paid my bill in cash 942.50 Euro but 1 day before my check in date Baiston hotel deducted 500 Euro from AMEX card without my knowledge. I that case 500 Euro paid 2 times i paid in cash and 1 day before they deducted automatically. It's not correct and in that case why i should pay again to AMEX because without any signed receipt how any merchant can deduct. Please tell me what i should do now?

Thanks,
Smita
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

I checked with Bastion Hotel as well as AMEX card but they are not agree with that. Actual bill chaged by AMEX in INR 34, 255.65.

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    Karnataka
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