is very sad to know about your father’s demise.
do their utmost for their patients, but there may be a time when you are
unhappy with the care you receive from a medical practitioner. If this
Talk to your doctor about
1. why you are unhappy with the care or advice you have received. They should
be willing to discuss any concerns you have.
2. You may prefer to discuss
your concerns with another doctor in the practice or the practice manager.
I would like to write and say thank to Zenith Super specialist Hospital for
having an amazing team of staff you have on your ICU unit and their devotion to
the patients and in particular my thanks go to Dr Narayan Banerjee . He is like
a God to us and he has done justice to his profession for years. We have seen
him in his profession curing many many critical cases and bringing stability to
patients. That’s why I admit my uncle under him.
January 2014, I noticed some worrying symptoms of my uncle and I initially admitted
him to a local nursing home. He was diagnosed there as he had suffered a
stroke. It was two days before someone finally listened to my concerns, and then
my uncle was transferred to Zenith Super specialist Hospital, where my
suspicions were confirmed that he had suffered a stroke. On the day of
admission Dr. Narayan Banerjee came within 15 mins. He actively listened to my
uncle’s symptoms, he showed a tremendous amount of empathy and compassion for
what had happened to my uncle. He did not rush him; he put him at ease when he
was feeling very vulnerable. During the examination He was so gentle, but at
the same time very thorough, ensuring that nothing was missed. He briefed the
case to us so easily understandable, taking all our questions for about 30
The care this doctor showed is how all doctors should be. He truly is a role
model for patient care and a hell of a lot of far more senior doctors could
learn a great deal from Him.
uncle stayed another five nights on ICU ward and he was soon pretty much back
to normal. Nothing was ever too much when you asked for something, and the staff,
Medical Officers took time to chat with him and explain things to us even at 2-3
am at the night. Dr Narayan Banerjee even rang me at work to discuss my Uncle’s
aftercare for when he was to be discharged.
we unable to pay full bill amount due to financial constrain, we talked with
Dr.Banerjee- amazingly he approved 15 % discount instantly on total bill with
compassion, without neglect or dispraise us. He is such a good hearted human
had such a pleasant experience at Zenith Super specialist Hospital, and my uncle
also said the food was pretty good too. Having recently been discharged
from Dr Banerjee’s care as my uncle has made a full recovery I thought it was
only right that we should acknowledge our appreciation of this fantastic team
are very quick to report on the negatives of the hospital and doctors but for
us on this occasion it was fantastic service and we are very grateful for this.
If we ever find ourselves in a similar situation where we are given the option
of which hospital, we will of course stick with the good old Zenith Super
specialist Hospital, please keep up the good work.