During January 2011 the nano-pure (water purifier company at AQUA PURE PLUS no. 16/148 V.V.Kovil st.Thiruvalleswarar Nagar. Thirumangalam Anna Nagar, Chennai 40).. was installed at my residence at
KGF. Karnataka. I was assured service after sales although my residence is at Kolar
Karnataka, the cost of the water purifier is Rs. 14000 ( Rupees fourteen thousnd only) .Now the purified water is faulty and the
product requires urgent service.
I was requesting the service since July 2011 and I was told that
the service personnel will be attending in a couple of days. Till date
no one has visited my place.
I was told during installation that, service after sales hence I have
decided to install the product. I have made number of calls requesting
for service to all the telephone numbers provided in the user
manual and also sent e-mail to the concern at Chennai on 11-08-2011.However there is no response one pass the responsibility to
other by simply directing to other numbers.
I request your good self to kindly arrange for immediate action against the AQUA PURE PLUS water purifier company at chennai Tamilnadu for deficiency of service for the product.
your's faithfully, KGF-27-09-2011.
No. 98/1, Naveen Building,
opp.to Marina Lodge,
DK Halli Road,
MV nagar,BEML nagar post,