Asianet Cable Connection — Cable getting disconnected during load shedding

Elamakkara Area, at Cochin is facing severe transmission fail from Asianet. For half an hour of load shedding, there is no transmission of programmes. On contacting Asianet office, the reply was that there is no back up for UPS. How awkward this reply is !! And that too from Asianet!
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Hi, I'm residing at Kazhakutom (near police station on Kinfra road) and the Asianet cable connection is worse here. Connection goes down regularly and it's takes long time (3-4 hours) for the service team to fix it. You will be lucky if anyone picks up the call from local asianet office. It's high time people in kerala should think beyond Asianet for cable connections...Asianet customer service team might be the worst support team in the world...
Ref: ID No.AA00210182
Cable connection to my home has been detached from the main line . From yesterday morning onwards I am trying to get a number. All were failed. I never believed that ur customer care is such a one.Pl arrange to clear the fualt atonce.
G.Sreekumar, Thamalam, Poojapura
VERY URGET

PLEASE TRANFER THE ASIANET DATALINE CONNECTION OF ( PTV 2734 )
New Address:

LEELAMONEY.V ( phone No.[protected]
HOUSE NO. B- 32
ARCHANA NAGAR,
PONGUMMOD,
THIRUVANANTHAPURAM.

Please kindily do it URGENTLY,

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