[Resolved] Asianet Cable Palarivattom, Kochi — Re-Location connection

Winny Jose

Address:

Ernakulam, Kerala

Asianet cable service in Kochi is one of the worst nightmare.
I moved to Kochi and requested Asianet to reconnect my existing cable service to my new location on 4th. On 6th August when I called requesting the status of my request, I was told this was not registered. Based on my request, they registered my request and request no. DB00002673. Despite numberous phone calls and requests, till todate i.e. on 12th August, nothing happened. After my repeated request, the lady who answer the asianet helpline [protected] requested me to contact their Palarivattom office telephone[protected]. Numberous call to Palarivattom office fruitless since no body answers this number.
Thanks to Asianet for their cheap, unprofessional service to their own customers in Kochi.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

ravik692

from Ahmedabad, Gujarat

Re-Location connection

Asianet cable service in Kochi is one of the worst nightmare.
I moved to Tripunithur from Kadavanthra, Kochi and requested Asianet customer care to reconnect my existing cable service to my new location on 24th(Request No. GA[protected]. Despite numberous phone calls and requests, till todate i.e. on 29th August, nothing happened. After my repeated request, the lady who answer the asianet helpline [protected] requested me to contact their Palarivattom office telephone[protected]. Numberous call to Palarivattom office fruitless since no body answers this number.Now I am continuing my calls to Tripunithura office 3267409&3267408. After spending about Rs.5000/-- still waiting ...

Thanks to Asianet for their cheap, unprofessional service to their own customers in Kochi.

SVarma

from Ernakulam, Kerala

Dear Sir,

I am a customer of Asianet Cable Vision for the last 2 years. But from middle of july 2011 to till date frequently facing SIGNAL PROBLEMS AND CABLE RELATED ISSUES. For the last 2 years I have taken yearly plan also.

So please take this type of issues very very seriously otherwise customers will loose. Please go through the below mentioned dates and complaint ids for your reference.

Date Complaint Id
26-July-2011 GA04038204
28-July-2011 GA04038204
04-Aug-2011 GA04039243
10-Aug-2011 GA04039885
08-Sep-2011 GA04043205
15-Sep-2011 GA04043773