[Resolved]  Axis Bank Credit Card — old card expired but new card not received

Address:Nainital, Uttarakhand

Dear sir,

I have applied credit card [protected] of axis bank allahabad branch and get the same & then transfered in uttrakhand in haldwani city and i have updated my address and my mobile no. in the company and i was satisfied with the service if axis bank because i recive the statment of that card timly here in haldwani also, There after my card was expired in april 10 but they have not send me a fresh one ,while i pay the bill timly and there is no dues from my side, while making many calls to there call centre and mailed to there customer service they have genereted the fresh card and send it allahabd address while i want the card on my haldwani office address where my all statment of cards recived, while i have made another complaint no-SERVICE REQUEST NO IS.466627, for delivery the card in my haldwani adress but they have send it again on allahabad adress, now again i have raised the fresh request no[protected], on there call centre but still they are not send my card, please help me to solve this problem.

Thanks & Regards,
Abdul Hafiz
[protected],
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Jul 22, 2019
Complaint marked as Resolved 
Verified Support
Jun 21, 2019
Axis Bank Customer Care's response
Hi, we request you to contact our phone banking team on[protected] and[protected] and verify your address and arrange delivery of the credit card. Regards, Team Axis Bank.
Complaint comments 

Comments

I am never able to reach axis bank toll free numbers.Even if they say it's tollfree the amount deducted from the main call balance is usually huge and most of the time call gets disconnected in between.Even if the call gets connected the wait time is so much that all balance is gone just in waiting.
Is there any real toll free number to reach axis bank especially for credit card related queries.
Axis Bank Customer Care's response, Jun 21, 2019
Verified Support
Hi, we regret the inconvenience caused. We are here to help! Please elaborate on your specific query through DM so that we can assist you. Regards, Team Axis Bank.

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