[Resolved]  Axis Bank Credit Card — FALSE COMMITMENT AGAINST SETTLEMENT OF ACCOUNT

Address:

North 24 Parganas, West Bengal

This is to bring to your notice that I , Sri Aniruddha Mukherjee (vide credit card no.[protected] ) have been pleading for full and final settlement of my credit card account after the expiry of my card for the last one and a half year. But however a sequence of events has left such appeal completely to no purpose. The details are as enlisted below:
(a) After a considerable period of time I was approached by Mr. Arunava Das (vide mobile no. [protected], who I was told to be an Axis Bank personnel) i.e. on the month March 2011 for the necessary full and final settlement of my account. Eventually as per his directives I had to pay a sum of Rs.6000/-(Rupees six thousand only) with the assurance that the credit card account would be reconciled on payment of a balance sum of Rs.4000/-(Rupees four thousand only) the very next month.
(b) Two months had passed since then and I was not informed about the status of my settlement nor was I approached by any official to clear my dues.
(c) After two months I was further approached by one Mr. Prakash Dey (vide mobile no.[protected]) who returned with the same assurance of reconciling my account and confirmed that I would need to pay a sum of Rs. 3270/-(Rupees three thousand two hundred and seventy only) in three installments, to which I complied once again and was certified that I would make payment of the necessary remaining two installments only after receiving confirmation from the said person.
(d) After these another couple of months had passed and I was once again not approached by any of the banking official pertaining to the collection of dues neither I received any statement of accounts during these period of time.
(e) This was followed by another person who had contacted me by the same name Mr. Prakash Dey (vide contact no.[protected]) who had went to the extent of written confirmation of settling my account on payment of Rs.1695/- (Rupees one thousand six hundred and ninety-five only) which as I was told was the processing charges for the settlement of accounts which was duly conformed.
(f) Despite all these multifarious concocted measures adopted by the credit card division my credit card account still remains unsettled and I am yet to receive my statement of accounts for the last two months.
This note is meant to inform the supreme authority that under such circumstances I am utterly perplexed about the intentions of the credit card division in connection to my outstanding dues that I need to pay for an amicable defrayal of my credit card account.

With Regards,

(Aniruddha Mukherjee)
Credit Card no.[protected]