Axis Bank Ltd, Sector 7, Rohini — QAB wrongly charged

From
Shakuntla Devi
House No 41, Pkt H-19, Sector 7
Rohini, Delhi-110085
18/11/08
To
The Manager
UTI Bank Ltd
Sector 7, Rohini, Delhi
Dear Sir,

Re: S/A [protected], Levy of Charges for Minimum Balance

This has reference to my application filed in your Branch on 07.11.2008. However, I find that you have not reversed the Charges till date.

1)This is to again inform you that average quarterly balance during Sep, 2008 exceeds the minimum specified as given below:
Period Balance No of Days Amount
01/07/08-04/09/08 5084.00 33 335544.00
05/09/08 8084.00 1 8084.00
06/09/08-08/09/08 5524.30 3 16572.90
09/09/08-23/09/08 30524.30 15 457864.50
24/09/08-30/09/08 31367.00 7 219569.00
TOTAL BALANCE 1037634.40

Hence, no QAB Charges are leviable for Sep 2008 Qrt

You have charged Rs 842.70 to my account on 29.09.08 for not maintaining minimum Balance. In this respect, I submit as under:

2)I had always maintained minimum balance in the account . I always maintained substantial balance which can be seen from the account.

3)I had made FDR of Rs 15000/- on 23.01.08 vide FDR No [protected] from the above account, due to which the balance fell down below Rs 10000/- for the first time since opening of the account.

4)I am a Senior Citizen aged 72 Yrs and am not aware of your changing rules.

5)My family members also have other accounts with your Branch eg [protected]

I had opened the above accounts on pursuation by the earlier Branch Manager at the time of opening of Branch. I have deposited Rs 25000/- on 9/9/08 immediately on coming to know the above requirement. After this Deposit, the average minimum balance for the Qrt ended 30.09.08 was not below 10000/-

The levy of such huge charges would be a great on hardship on Senior Citizen like me. Hence, you are requested to reverse the same, so that I can continue to have account with you. I would keep the minimum balance in future.
Thanking You
Yours Faithfully


(Shakuntla Devi)