[Resolved]  Axis Bank — non refund of processing fee

Address:

Central Delhi, Delhi

Sir, I had applied for home loan from Axis bank at Asaf Ali branch, Delhi During July 2012. For that I had given the sale deed between the purchaser and the seller wherein, the value of the flat was also mentioned. Our demand was Rs 23 lacs which they accepted and provided the sanctioned letter and meanwhile processing fee of Rs 11500/- was debited from my account. But to my surprise after few days they mentioned that the bank is unable to pay 23 lacs because there was some problem with the technical value of the flat. To your info, the bank was in the panel of the builder. The builder is Star Realcon and the project is Star Rameshwaram, Raj Nagar Extn, Gzb, UP. My query is when the bank was in the panel didn't they know the technical value of the flat? If they knew then why they did not tell the customer before hand? Why did they take the processing fee. I want my hard earned money back. Please help me.

Sarmistha Barman
Subhash Chowdhury
47, Sec-12, Pkt-7, Dwarka
New Delhi