Babyoye.com — Order Not Delivered

Hi,

My Mydala voucher says - it is invalid - UQ026637SE

This is what i am trying to purchase from our account "appi.[protected]@gmail.com". Please let me know ASAP.

Product Qty Subtotal
Chicco Soft Cleasing Wipes 72 Pcs 2 Rs.298
Pigeon Hand And Mouth Wet Tissues 60 pcs 2 Rs.314
Farlin Medicine feeder 1 Rs.263
Vaseline Gentle Protective Jelly Baby - 25ml 1 Rs.25
Johnson's BABY MILK CREAM 1 Rs.99
Johnson's baby Top & Toe wash 1 Rs.23
Subtotal Rs.1, 022
Shipping Rs.0
Grand total Rs.1, 022
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Udit ✆ to care
show details Jun 28 (8 days ago)
Can I get a reply????? And only on my email, do not call us and disturb us.

Why is the customer care so pathetic now?????????
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Suhani Charles ✆
Hi Udit, Thanks for writing in, apologies for the delay in reply, but the cou...
Jun 28 (8 days ago)
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Udit ✆ to Suhani
show details Jun 28 (8 days ago)
Thanks Suhani.

You can call my wife now at [protected](Arpana Sawhney) and issue here the voucher number.

Regards
Udit
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Udit ✆ to Suhani
show details Jun 28 (8 days ago)
Why did you not call ???????????????
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Udit ✆ to care
show details Jun 30 (7 days ago)
What the hell is going on in here???????????????????????
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Udit ✆ to care
show details Jul 1 (6 days ago)
Now be prepared for negative reviews all over the internet...
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Udit ✆ to care
show details Jul 1 (5 days ago)
Suhani,

As discussed, here is the order number:[protected]the account used is appi.[protected]@gmail.com)

As mentioned by you, please refund the amount applicable to Mydala Coupon coupon UQ026637SE from the backend.

Kindly confirm me only on EMAIL the amount refunded.

It has been a bad experience for me, I will think twice on ordering anything again.

Thanks a ton!!!

NO PHONE CALLS TO US!!!

Udit
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Udit ✆ to nitesh.rai
show details Jul 1 (5 days ago)
Hi,

As per your telecon with my wife Arpana Sawhney, please let me know what is the concern with the order placed "[protected]".

I am only available on email, so request you to please clarify over email.

Regards
Udit
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Nitesh Rai ✆
Hello Udit, Your Order 9307 has gone Pending due to gateway issues, Im goin...
Jul 1 (5 days ago)
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Udit ✆ to Nitesh
show details Jul 1 (5 days ago)
Hi,

But my card has been charged for the same order already, I have the SMS confirmation for the same.

Kindly let me know the next steps.

Udit

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Udit ✆ to Nitesh
show details Jul 1 (5 days ago)
Ok, i just called the bank, and the payment is in pending, so I would you to not to claim the same from the bank.

And, in that case I give you an approval for turning the order in COD order and process the discounts on it.

Thanks
Udit

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Nitesh Rai ✆
Hello Udit Your order is been edited and the new order no is[protected].Tota...
Jul 1 (5 days ago)
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Udit ✆ to Nitesh
show details Jul 1 (5 days ago)
Thanks
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Udit ✆ to Nitesh
show details Jul 5 (1 day ago)
When do we receive this??
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Babyoye.com is crap . I suffered the same fate Order #[protected] . They never respond . My 899 Rs are wasted .
Babyoye.com is a cheat .

Please never buy from this stupid website Babyoye.com. They are the most scrupulous people on earth cheating genuine online buyers. Specifically, do not buy any product that are toys for babies. I ordered a musical toy for my 6 month old and when i check the volume of the toy in a offline store it was very high. I'm told that their faulty product shipped is good as claiming for the 6 month old ears. i say. Why don't they god damn check in an offline store.

NEVER BUY ANY PRODUCTS FROM BABYOYE.COM AND ESPECIALLY THEIR REPLACMENT / REFUND POLICY IS A ABSOLUTE FROM.

HIGHLY NOT RECOMMENDED TO BUY TOYS FROM THIS ONLINE STORE. THEIR CUSTOMER SERVICE IS PATHETIC.

Baby oye.com — order not delivered

Order was not delivered. Its been 12 days now and no progress. The payment was already done for the order and confirmation was made to ship the goods in 3 days. Many follow ups done on the toll no but even after putting the order on urgent, till date package is not delivered. Pathetic experience.

I had purchased for a particular pram and got a different one instead. When i contacted the customer care they mentioned that the pram of that Company doesn't come in that color and asked to send pictures. I sent pictures and spoke to the manager who apologized and said would get back to me but never got back to me and i had to follow-up each time to get updates. After that i sent an email as well as called the manager but no one seems to take my calls nor answer my queries. A pathetic shopping experience. I'm very disappointed as i did not get my product delivered when i needed it.

55555555555555555555555

Yes, even I had pathetic experience with babyoye. They are not even bothering to pick the calls made to the call centre. To me babyoye is taking customers for a ride. They had free gift offer, and I was not given the gift saying it is out of stock !! Look at the reply given by them below... it is my last order with babyoye.

I definitely say hushbabies / firstcry provides much better user shopping experience.

[protected][protected][protected][protected]

Dear Satish,

Thank you for writing in to us.

Thank you for your confirmation that the parcel has been received by you.

Unfortunately, the free gift worth Rs 1200 is out of stock at the moment and that is the reason it was not dispatched from our warehouse. As per the terms and conditions the offer is valid until the stock last and since it is out of stock the same was not dispatched.

We appreciate your patience and cooperation for the same and I do apologize for all the inconvenience caused to you.

Please feel free to revert in case of any queries.

Thanks and Regards,
Satish Vemul

Babyoye.com — no response after product return

I have ordered dress for my baby from babyoye.com online through credit card. I have returned through same courier within a week because of short size. now company persons says that we haven't recieved your courier and courier services confirm that courier were already recieved by company. now they are no. giving any answer

pls dont purchase anything from babyoye.com... they will take 10-15 days to ship your order.
their toll free number always busy

tracking order through their web www.babyoye.com is a waste of time... they will keep the parcel in bangalore or mumbai hubs for more than 5-7 days.

dont waste ur time with babyoye

Exchange policy is not good as you have to send back the product, they will not collect it freely, if they collect they will charge 5% of the product amount. Also they do not know how many days it will take to collect the product and exchange.

And their refund policy, you do not when to get back your money.

In-fact it is more worse and time consuming than shopping from a store near you, as their online service is not up to the standard and scrap policy.

Customer service will not reply your mail and if you call them they will give an apology. That's it.

Overall this website is not recommended for ONLINE shopping as you have to go through the pain in case something goes wrong.

Babyoye.com is very very Bad service, They will canceled your order without informing you.

It has been a bad experience for me, I will never order anything again from this site.

Order No:BY869539

Even i have been cheated..its has been 3 weeks that they have not delivered my order...there is no tracking on their app...nobody picks uo the phone at their customer service number...babyoye.com is the biggest cheat site i must say.. i am filing a case in consumer court against them