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the same case happened with me . i had ordered two items in two ids after 10 days they are saying that the items are out of stock. i have written to them about cancellation. lets see what they are replying. what i am getting money or items ????
Dear Mr. Mohanta,
We have come across your online complaint registered on consumercomplaints.in
Please accept our sincere apologies for the inconvenience caused to you.
This is with reference to our telecon held on 10th November, 2011.
We would like to inform you that we have already taken the matter with the department concerned. We request you to kindly allow us 2-3 working days to resolve the issue and get back to you.
Further, we would also like to inform you that we will update you the status through your email id.
We shall be happy to render any further assistance or clarification that you may require.
We value your association with Bag it today and thank you for your patronage & co-operation.
For any further query or assistance, please feel free to write us on [protected]@bagittoday.com
We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.
Please note our new customer care number is now –[protected]
Thanks & Regards,
Leela Rawat
Online Support (Bag It Today)
We have come across your online complaint registered on consumercomplaints.in
Please accept our sincere apologies for the inconvenience caused to you.
This is with reference to our telecon held on 10th November, 2011.
We would like to inform you that we have already taken the matter with the department concerned. We request you to kindly allow us 2-3 working days to resolve the issue and get back to you.
Further, we would also like to inform you that we will update you the status through your email id.
We shall be happy to render any further assistance or clarification that you may require.
We value your association with Bag it today and thank you for your patronage & co-operation.
For any further query or assistance, please feel free to write us on [protected]@bagittoday.com
We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.
Please note our new customer care number is now –[protected]
Thanks & Regards,
Leela Rawat
Online Support (Bag It Today)
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Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
India Today Bag it Today — Fraud and Cheating done by them
I had ordered for two Blackberry Mobile Phones on 02/08/2011 amounting to Rs.7,199 each through my Axis Bank Credit Card after looking at an advertisement on my bank site. The same were needed urgently. On every follow up on phone, I was told that the same would be despatched in 2-3 days by their service executives on phone number[protected]. However, on 02/09/2011 I came to know on calling that my order is cancelled due to non availability of stock and my money is reversed on 31/08/2011 vide transaction ids MCIT[protected] and MCIT[protected].I have not received the reversal till today. Please advise:
1.) Why has the thing of non availability came after 1 month of order booking ?
2.) When will I get my amount back ?
In the meantime, I am getting calls from phone number[protected] of their department to claim free gift on payment of some amount.
Can anything be done with fraudsters like them who take moneys of people, make them go round and round and then don't refund their amounts. Such kind of online shoppers who take others money as granted should be banned so that they don't play with other people's moneys.