[Resolved]  BagItToday — Cheated me and not sent any details for 38,000 money

Address:Andhra Pradesh

Dear Sir,


BAGITTODAY sales executives are cheating customers with fault information about offers , confirmed prizes etc. which should be stopped and the Fraud-group should be punished as per the legal act.

I sent frequent follow up mails to Bagittoday ([protected]@bagittoday.com) for the issues which I have faced due to the Bagittoday executives who said that I got a confirmed prizes (1.) 2.55 lakhs & 2.) Car) from computerized random selection list and forced me to purchase 38,000 rupees worth of orders (1. order no. [protected], 2. Order no. [protected] to improve my score so that I would be getting better prizes than mentioned above. All these two orders were purchased on 17th Mar, 2011 on the name of Balachander


I requested them to cancel these orders and send money back to my account if these offers are not valid.
No response from [protected]@bagittoday.com since two weeks.


When I called up customer care, they are saying that they don’t have these offers, but when I contacted the sales persons (Abhimanyu, Nikhil) they said that these information will not available with Customer and BAGITTODAY will be sending order and confirmed prize details to email id which was provided.

But even after two weeks, I did not get my mail with the same.


I am summarizing my conversation details which I had with Bagittoday Executive since last Monday (14th Mar 2011).

Offer 1
********

1. Abhimanyu from Bagittoday called me on 14th Mar 2011from ( [protected],[protected] and he informed that I am one of the top 5 shortlisted candidates in the Financial Year-end closing contest. And there are only 5 candidates, every candidate will get confirmed get .

He informed that the draw will be held before mid of April and I will be definitely getting minimum amount of 20,000 or max of 25 lakhs amount.

But he informed me to purchase 24,999 rupees worth of diamonds (gift -Black berry storm) to improve my score, so that I will be definitely getting 4th prize (Car) at least and max of 25 lakhs.

He called me 4 to 5 times and mentioned the same thing repeatedly, as I believe Bagittoday I purchased order worth 24,999 amount using my debit card ( saving money).

Order ID: [protected]

Offer 2
**********

After completing the above transaction, I got call from Abhimanyu about order details and contest confirmation details. He transferred his call to Nikhil to explain one more offer. It is a confirmed prize of 2.55 lakhs rupees which is reserved for me.

He informed me to pay 49,998 rupees towards taxation and flight charges to receive the confirmed prize amount.
When I asked them to send a mail with the same details they said that computer will send automatic mail once I purchase three product id's.

As I already purchased 1 order, he informed to to purchase 2 more orders worth 49,998 Rs. And he forced me to arrange entire amount in a single day. I struggled alot to arrange this amount. I purchased one more order worth Rs. 12999 /- (Order ID:[protected] and I was not able to arrange remaining money.

Again he said that , no need to pay 49,998 now , just pay 10,000 Rs more to purchase one more amount so that I will get confirmed prize of 2.55 lakhs , then I no need to pay any tax for my cash gifts which I will get it in April month.

But by this time, I did not have any amount left with my Debit and Credit card, I also requested this Bagittoday executive to send my order details and confirmed gift details through mail.
Nikhil confirmed once again that it will be sent automatically after purchasing 3 orders.

He provided 3 days more to pay the remaining amount.
After few hours, he said that As I am not able to purchase another order on the same day , not eligible for 2.55 lakhs cash prize.

It is just like a preplanned fraud activity done by BAGITTODAY Sales Executives

There are no word to express how much I struggled because of the above mentioned instances.
As got call from Bagittoday , I believed these offers.

Kindly help me out to get my money back.

Thanks,
Balachander
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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BagItToday — Not sending product or money back

Dear Sir,
I had placed an order with Bagittoday on 31st may 2010 till now they have not sent my item or money back moreover they are not responding to the mails too and when ever i call to customer care simply they say it is under process soon it will be resolved but no solution if i ask managers or superior number no response so kindly do the needful .

Booking ID :[protected]


Regards,
Satya
[protected]@yahoo.com
@advocate2help,

Sir,

Many thanks for your support in this regard.

I will be ready with the required details and will take your suggestions to make way forward.
@Bagittoday online complaint,

There is no change in my contact no. it is working fine.

I was receiving blank calls from Bagittoday.

Sometimes they are not resposding even after receiving the call.

but I can say that still I did not get any response for the issues which mentioned above
Dear Mr. Thobiyas,

We have come across your online complaint registered on https://www.consumercomplaints.in

Please accept our sincere apologies for the inconvenience caused to you.

We would like to inform you that your refund has already been processed and credited into your account, please find below the refund details:-

• Refund Date :[protected]
• Transaction id: [protected]
• Refund Amount:3298.00

We request you to kindly get in touch with your bank/ credit card provider and confirm the receipt of the refund amount to us.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Swatantra Jha
Online Support (Bag it today)

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