[Resolved] BagItToday — Cheated in Diamond Delivery

Ajay.Saxena

from New Delhi, Delhi

Address:

Chandigarh, Chandigarh

Hi,

I have booked a pack of diamonds worth Rs5500.It was claimed to be 10packs in each and 3 such packs was ordered but on delivery i received all total 24 Pieces and very small in size. I inquired from jeweler, it was not even worth 500/- each pack. I felt very much cheated.
These type of sites should be blocked and necessary actions should be taken against these kind of companies.
Could you please help us to get the claimed items delivered to the consumer ?

Regards
Ajay Saxena
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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India Today / BagItToday Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Mr. Ajay,

We have come across your online complaint registered on consumercomplaints.in.

Please accept our sincere apologies for the inconvenience caused to you.

We regret to inform you that we are unable to locate your order in the system and request you to kindly provide us with the following details:-
 Authentication code
 Transaction reference Number
 Date of payment
 Transaction Amount
 Order ID
On hearing from you, we shall provide you with the status of your order.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Swatantra Jha
Online Support (Bag it today)