[Resolved]  BagItToday — Cheated me against hotel booking

Address:

Delhi

This is to inform that I had purchased the voucher of Bagittoday and had tried to book the hotel in Bangkok in May 2012 or June 2012 but till date nobody responded me and the problem which I faced is given below:- Inspite of so many reminders given to them, nobody has responded, neither the rooms in bangkok were booked. Due to the fraud done by this company I have to face a heavy loss as I had travelled to that place.

This is to inform that I had sent the vouchers alongwith DD of Rs. 750/- bearing DD NO: 311606 on 02/04/12 to Affordable Sales Promotions Pvt Ltd, Noida for booking hotel in Bangkok but till date I had'nt received any response from their end. After communicating with the customer care I had been provided with booking id: [protected]. I want to know whether my booking in Hotel in Bangkok has been done or not and why is so much delay in processing my request.



This is to inform that I had got the courier return back to me mentioning that the address is changed and the new address had been provided by the local resident people where the staff had refused to accept the courier. Also the contact no: [protected] had not received the phone. What is this, when there is any change in address, then why don't you people provide us the change in address mail in our mail ID.

By the way I am providing the scan copy of Voucher Code Request Form and DD in the attachment for your kind perusal.

Kindly process the request and inform me at the earliest. Also provide me with your new address as soon as possible by today so that I can courier it to you again by today.

This is to inform that I had not yet been provided with your new address. Kindly provide me with the same so that the documents are couriered to you at the earliest by today.

I am very sorry to inform that you people are just giving problems to us and nothing else. I had given call to Call Centre for new address and I had couriered the documents to the address provided to me. The courier is returned, the reason being No person is there in the address provided to me by the customer care people. The address is B-19,Ground Floor, Sector-02, Noida 201301, UP.

Kindly provide me with the solution to my query as soon as possible.



This is to inform that I had already mailed you the scan copy of booking form and DD. The address which has been given to me, nobody is there in the address mentioned. The courier of mine has been returned twice. I dont know what you people are willing to do or willing to make me understand, you are just delaying the process and nothing else. regarding POD, when the courier has been returned, how can I provide you with the POD.
Kindly go through the problem thoroughly and provide me with the solution as soon as possible. Also I had asked for the new address through mail but till date I did'nt got any response. Pls provide me with the new address soon so that the courier can be delivered and not returne. When I give call to call centres, they used to communicate and cut the phone inbetween, this is the response given to me by the call centre people. I had given several calls to them. In the call centre also when the name is asked, they used to disconnect the phone. The person who used to give response to my mail does'nt mention their names. This is the bad response which I had received from your end, I had dealt with many companies but till date I had'nt received such a worse response which I had received from you people.

Kindly refer my mail dated 27.04.2012. I really regret to say that my courier is still not delivered because of wroung address. Kindly inform me your address properly If you are interested to do the required.


This is to inform that I had sent the vouchers alongwith DD of Rs. 750/- bearing DD NO: 311606 on 02/04/12 to Affordable Sales Promotions Pvt Ltd, Noida for booking hotel in Bangkok but till date I had'nt received any response from their end. After communicating with the customer care I had been provided with booking id: [protected]. I want to know whether my booking in Hotel in Bangkok has been done or not and why is so much delay in processing my request. Kindly respond soon to my query.