[Resolved]  BagItToday — Defective pieces from BAGITTODAY

Address:Kerala

Dear friends I bought a combo of 6 jewellery sets from Bagittoday. After placing the order they didn't even reply me about the order even after 4 days. Then when i contacted them they told me that they are OUT OF STOCK. Usually in all online shopping they say whether they have stock while booking itself. And when i complained about it that moment itself they send me a mail saying they have sent my order.The jewellery sets which i got were of very poor quality. The parcel which i got, had defective pieces some stones were already out of the set. It was shown in your website that the pieces will be individually packed in boxes and all the 6 sets came in plastic covers. This is how you cheat customers. I was very disappointed with your service. If you cant give the item without damage shown in your site why the hell do you have such offers. I would never recommend anyone for a purchase from Bagittoday. You people just swallow our money give us low quality products.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Member,

We have come across your online complaint registered on consumercomplaints.in

Please accept our sincere apologies for the inconvenience caused to you.

We regret to inform you that we are unable to locate your order in the system and request you to kindly provide us with the following details:-

Booking id-
Authentication code-
Transaction id-
Email id-
Mobile no.-
Order no.-

On hearing from you, we shall provide you with the status of your order. .

Further, we would also like to inform you that, we will update you the status through your e-mail id.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on
[protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Sachin
Team, Bag it today

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