[Resolved] BagItToday — Poor quality product | |||
I was offered 2 diamond sets (blackberry free) from bagittoday.com for Rs.18999. According to the company's claim the diamonds are certified by GCI (Gemological Centre Inc.) and that these diamonds are worth Rs.60,000. When the parcel came few days latter, I found that diamonds did have a certificate, bu t from GJI (Gemcraft Jewellery Institute, Delhi). There is a report no. mentioned on the same. When I verified with GJI, they checked their records and said that the certificate was not issued by them and its a fake. I took the diamonds to some jewelers and got them tested. No one was ready to give anything more than Rs.6000 for the 2 sets which is only 10% of the company's claimed value. Because the company is a well known one, I paid Rs.18999 and they sent items worth less than 30%. I am not sue how many were conned by the company in this fashion. I had similar experience earlier but for Rs.500. My sincere request to all is that kindly donot get cheated by this treacherous company. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Hi friends,
Got my money Rs.18999 back from Bagittoday, after more than a month of phone calls and emails.
Last Friday their sales dept called to say that unless I purchase Rs.19, 999 worth of a package I will not be eligible for Sweepstakes contest. They agreed that if I find their product not satisfactory I can return the same through their agent.
Next day, their verification dept calls up and says that the claim by sales dept is false and products cannot be returned once delivered!!!
So, have asked them, sales dept Mr.Aditya, to cancel the order [protected], and refund the money to my account.
One thing have realized, never entertain bagittoday calls again.
Now am waiting patiently for the refund of Rs.19, 999.
Will let you all know once its done.
regards
Got my money Rs.18999 back from Bagittoday, after more than a month of phone calls and emails.
Last Friday their sales dept called to say that unless I purchase Rs.19, 999 worth of a package I will not be eligible for Sweepstakes contest. They agreed that if I find their product not satisfactory I can return the same through their agent.
Next day, their verification dept calls up and says that the claim by sales dept is false and products cannot be returned once delivered!!!
So, have asked them, sales dept Mr.Aditya, to cancel the order [protected], and refund the money to my account.
One thing have realized, never entertain bagittoday calls again.
Now am waiting patiently for the refund of Rs.19, 999.
Will let you all know once its done.
regards
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
1298
Pending
0
Resolved
753
+91 12 0407 8000
Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
We have come across your online complaint registered on icomplaint.in
Please accept our sincere apologies for the inconvenience caused to you.
We would like to let you know that as per our terms and conditions if the product is unused than the complete parcel can be sent back to us at the address mentioned below:
Bag It Today,
Khasra - 371,
Opp. Aflatoon market or Harsoo colony,
Take LEFT turn from SAI TENT HOUSE,
Fatehpurberi, Delhi – 110074
Kindly mention the name of Mr. Randhir thakur top on the parcel
The parcel should be accompanied by a photocopy of the invoice and a covering letter mentioning the requirements. As soon as we receive the product at our end we shall process the refund and intimate you about the same.
Note – Once you dispatch the order, kindly get in touch with us with the scanned copy of courier or proof of delivery receipt so that we can also keep a track. Kindly keeps the original receipt with you.
We value your association with Bag it today and thank you for your patronage & co-operation.
For any further query or assistance, please feel free to write us on [protected]@bagittoday.com
We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.
Please note our new customer care number is now –[protected]
Thanks & Regards,
Sachin
Online Support (Bag it today)