Comments
Dear sir,
My self Rajan Singh
[protected]
[protected]@gmail.com
yesterday 14/10/2013 i have booked a tour package from Bagit today (offer buy1 get 1 free) after paying 3999/- by credit card.
With that your executive had explained me about some offer (Rs.70000/- free gifft) for just i need to pay 17999/- refundable amount.
i doubted on this and further ask for more clarification .
since she had given all the information and tell me u can opt for this in future also we can hold this offer since i don't want to purchase the offer so i denied and opt for future. one more thing she told me when u get a call from verification dept u have to just clear the verification by simply saying yes for the offer
but still i was not sure i end the communication with her (Riya)
when i checked my a/c balance she had already swipe the 17999/- amt from my card for the which i have not purchased
FYI i had canclled the other order just cause of that.
Kindly do the needfull and give my refund asap.
i need to pay my credit card amount or i have to pay unneccessary penalty agnst the swipe amount.
Refards,
Rajan Singh
My self Rajan Singh
[protected]
[protected]@gmail.com
yesterday 14/10/2013 i have booked a tour package from Bagit today (offer buy1 get 1 free) after paying 3999/- by credit card.
With that your executive had explained me about some offer (Rs.70000/- free gifft) for just i need to pay 17999/- refundable amount.
i doubted on this and further ask for more clarification .
since she had given all the information and tell me u can opt for this in future also we can hold this offer since i don't want to purchase the offer so i denied and opt for future. one more thing she told me when u get a call from verification dept u have to just clear the verification by simply saying yes for the offer
but still i was not sure i end the communication with her (Riya)
when i checked my a/c balance she had already swipe the 17999/- amt from my card for the which i have not purchased
FYI i had canclled the other order just cause of that.
Kindly do the needfull and give my refund asap.
i need to pay my credit card amount or i have to pay unneccessary penalty agnst the swipe amount.
Refards,
Rajan Singh
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+91 12 0407 8000
Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
We have come across your online complaint registered on https://www.consumercomplaints.in
Please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that your refund has already been processed and credited into your account, please find below the refund details:-
• Refund Date :[protected]
• Transaction id: 75140680235041500000000
• Refund Amount:598.00
We request you to kindly get in touch with your bank/ credit card provider and confirm the receipt of the refund amount to us.
We value your association with Bag it today and thank you for your patronage & co-operation.
For any further query or assistance, please feel free to write us on [protected]@bagittoday.com
We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.
Please note our new customer care number is now ?[protected]
Thanks & Regards,
Swatantra Jha
Online Support (Bag it today)