[Resolved]  Bajaj — Wasan Bajaj Nashik service centre careless attitude with consumers

Hello Readers,


I wish to share my bad experience with the Wasan Bajaj Nasik service centre when I gave my Pulsar Dtsi 150 for routine service recently (20 May 2009). I had asked them to wash, tune the engine bit and change the oil.

They did everything, however the 'Nut' which also acts as stopper at the base of bike for engine oil was tightened too much (I suspect so...) resulting in a very slow oil leak... After I took the delivery in the evening, the oil leak was noticed only the next day... by which time I had already clocked some 50-60 km and spilled 100ml oil !

I am sure the mechanic's who worked on the bike must have noticed this... however they did not bother to inform or call me. This callous attitude was further extended when they refused to accept that the situation could have been addressed by them in timely manner and avoid everyone a lot of agony.

Its high time that the Indian consumer be treated with the respect that they deserve, and there should be a platform where such arrogant and careless service center's or dealers be made to realize their mistakes.

Thank you.

Sanshirs.
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Aug 14, 2020
Complaint marked as Resolved 
 
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Not attending customer complaint seriously.

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