[Resolved]  Bajaj Finance Ltd — Harassment --Bajaj Finance

Dear Sir,

This is regarding the harassment faced by me from Bajaj Finance burdwan (West Bengal). Recently I contacted Bajaj finance officer (Located in Saluja Bajaj Burdwan) to fore close my Loan .But the person responsible for this was unable to supply my fore close amount .He then sent me to an agency Pandey associates but they refused to give me any details and said they are not responsible for this .After loads of harassments somehow the Bajaj Finance officer located in Saluja Bajaj provided me the foreclose amount .
I was then again sent to Pandey Associate to deposit the money and the bajaj finance officer promised me to deliver the NOC within 1 day. I deposited the money on that day and they said they will provide me the NOC and the loan statement containing the cheque details within one day.

More than 7 days have passed and they have neither provided me the NOC nor the Loan statement .Adding to this they are now saying they don’t know who will supply me the NOC .The bajaj Finance guy is saying the agency is responsible for supplying me the NOC and the agency is saying it is the responsibility of the Bajaj Finance guy . Now with only a money receipt in my hand I don’t know whether they have submitted the money or not.

From this experience I can clearly point out the following thing

1. Bajaj Finance people situated in Saluja bajaj Burdwan do not know the process clearly
2. Lack of co-ordination between Bajaj Finace and the agency people.
3. Loads of harassment for the customer.

I as a customer hold a great respect for Bajaj Finace but incident like this makes us to think again.
Can you please look into this issue and raise this with appropriate persons? At present I am not sure whether they have submitted the money or nor or if I will ever get the NOC certificate . This is very urgent for me as I am planning to buy a new pulsar UG4 model after selling my old bike. If nothing can be done please let me know so that I can plan my next course of action .I have provided the details below.


Address of the Bajaj Finance guy :

Saluja Bajaj
Burdwan
West Bengal

Address of the Agency
Pandey Associates
Burdwan
West Bengal

My Details
Mainak Sen
Xcd 125
Proposal No: 650918 (as supplied by the agency mentioned above)

Thanks in advance .
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Sir,

Same thing has happend me also, I took one loan for Laptop in March 2006 and i clossed in December 2007 and again they calling today July 2009!!! and telling that i have to pay 3 EMI, And i check the bajaj finance offical site and i coudn't find and customer care number and email ID also

Anil

Kochi
Dear Sir,

This is to inform you that I have purchased one Air Conditioner 1.5 tone from Harshit Electronics, Shalimargarden Ext.II, Sahibabad, Ghaziabad, UP on June 2007 and the payment cheques given accordingly. after completion I have received letter from Bajaj Finance you have completed successfully certificate (Attached the scan copy).
After comletion of this installments your peopel approach me so many time for loans.

Why I am writing you this mail, because I have applied for another installments Refrigerator it cost around 20, 000/- the same place which i have given the request on June 2009. But this time I have received the message from Bajaj Finance was Debuse your application and rejected. Now I would like to know why? what is the reason for not approved my application? once you are getting the successful certificate then after you people have the system to provide the same person without the formalities? This is what I have come to know from my friends who have taken loan from Bajaj Finance.

I have contact your Delhi brach office Mr. Sandeep [protected] and Tel. 25228165, 32695814, 32695814,[protected]none of this people can solve my problems) but I dont want leave this matter like that. I wanted know why you have refused?

Some time they asked me the Deal ID: 119554 and Application No. 361663

I am verymuch upset with Bajaj Finance, if you could help me please do the needfulness.

My details:

I am working one of the MNC company called CARE India, 27 Hauz Khas Village, New Delhi - 110016.
I have completed here 20 years. getting good salary.
date of birth - 15.07.1965
name: Narayanan Suresh Babu (N. Suresh Babu)

If you need more clarifications you can contact me at my mobile: 0-[protected].

thanks

I am waiting your call.


Proposal No. 581/014800 Product Financed: AS-12-WAXTL-SPIL Amount Financed: 18500


First Due Date: 10-Jul-07 Subsequent Due Date: 10 EMI Amount : 1542
i received a message from bajaj finance 4-5 days ago login id or password but still i am unable to login my user id or password. kindly help me.
16 March 2011
The Finance Manager
Bajaj Finance Ltd.
101, Shyam Anukampa Tower
Ashok Marg, Jaipur
Rajasthan 302001
Dear Sir:
Application to rectify your record regarding the pending payment of Rs 1417 in my account against instalment for Window AC of Samsung and issue me a clearance (NOC) certificate
It is to bring to your kind notice that I bought a window AC of Samsung company from Agoan Electronics, Shanti Path, Jawahar Nagar, Jaipur on 24 April 2009 for Rs 17000/- (Seventeen thousand only) purchased through Bill No 19081. Out of this I made a down-payment of Rs 5660/- (Five thousand six hundred and sixty only) and got the remaining amount financed through your company with a monthly ECS transfer of Rs 1417/ from my SB A/c No[protected] in The Bank of Rajasthan Ltd. (now ICICI), University Branch, Bapu Nagar, Jaipur.
Just because I was very frequently out of town and at times not keeping well I could not operate my account so frequently and deposit the instalment amount of Rs 1417/- by 5th December, 2009 because of which the cheque got bounced. But the cheques in the month of Septemeber 2009, October 2009 and also November 2009 also got bounced because of the reason cited above. Anyway, they were re-lodged and got cleared. Due to some delay at your end the cheque for the month of December 2009 could not be re-lodged by the company. So I got a call from one of the agents from your company telling me about it and requesting me to make the payment in cash, which I did. The last (8th) instalment of Rs 1417/- got cleared in the month of January 2010 and I felt that I have cleared my debt.
But a few days ago (probably the first week of March 2011) I got a call from your office stating that I need to clear my outstanding amount. I was even sent a mail. Today again I got a call from one of your collection officers (Rahul Solanki) in the Jaipur office asking me to clear the payment. When I mentioned that I have already paid in cash, he did not agree and we had a heated argument on the phone.
In this regard I have just a few rational queries which would probably make things clear:
1. In case the payment was outstanding, why did the company give me a call in this regard after 15 months?
2. Why was the cheque not re-lodged when it had been a practice in the past?
3. When I have paid 7 (seven) out of the 8 (eight instalments, why would I not clear 1 (one) instalment, if at all it has to be paid?
4. Do you think I have some malafied intentions of not paying such a petty amount?
5. Don’t you think the error lies somewhere in the company’s record which has not been able to keep track of the payment made in cash?
What I feel is that the company has lost the record of the cash and is bouncing it back to me. I consider these kinds of phone calls as blackmailing tactics and they amount to mental torture. The company should be fully aware that it can be sued in the court of law for this harassment.
I therefore request you to lend some decency to your officers so that the company has not to bear the cost of such ill-mannered and tantrum-showing employees.
I request you to sort out this matter at the earliest and issue me a clearance certificate.
With warm regards
Yours faithfully

Sanjay Arora
House No. 427/3, Raja Park, Jaipur-302004

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Finance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    4647
    Pending
    0
    Resolved
    675
    Bajaj Finance Phone
    +91 20 3040 5261
    +91 20 3040 5060
    +91 20 3040 5221
    Bajaj Finance Address
    4th Floor, Bajaj Finserv Corporate Office, Viman Nagar, Pune, Maharashtra, India - 411014
    View all Bajaj Finance contact information