[Resolved] Bajaj — poor service | |||
vinni singhal Dear Sir, My name is V Singhal My bike no is i purchase this bike on the date... Apr 8 Dear Sir, My name is V Singhal My bike no is i purchase this bike on the date... vinni singhal Apr 8 to swadeshigroup [protected] Forwarded message[protected] From: vinni singhal <[protected]@gmail.com> Date: Sun, Apr 8, 2012 at 12:46 PM Subject: poor service of bajaj To: [protected]@bajajauto.co.in, [protected]@bajajauto.co.in, [protected]@bajajauto.co.in Dear Sir, My name is V Singhal My bike no is i purchase this bike on the date of[protected] , 100 % cash down payment Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station o[censored]r company . Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date. So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter. Kindly Contact me On - [protected] as i need to talk to you. thanks vinni singhal Reply Forward vinni singhal Apr 8 to service, spare [protected] Forwarded message[protected] From: vinni singhal <[protected]@gmail.com> Date: Sun, Apr 8, 2012 at 12:46 PM Subject: poor service of bajaj To: [protected]@bajajauto.co.in, [protected]@bajajauto.co.in, [protected]@bajajauto.co.in Dear Sir, My name is V Singhal My bike no is i purchase this bike on the date of[protected] , 100 % cash down payment Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station o[censored]r company . Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date. So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter. Kindly Contact me On - [protected] as i need to talk to you. thanks vinni singhal Reply Reply to all Forward SWADESHI SERVICE Dear Sir, We are in receipt of your mail and noted the contents. We sincerely... Apr 10 Dear Sir, We are in receipt of your mail and noted the contents. We sincerely... vinni singhal Apr 13 to SWADESHI, Sumit, JITENDRAKUMAR, support, customercare, chander Dear Sir, Thanks for your earlier reply, i would like to draw your kind attention in the below mention yes your representative visited my place but still my problem not resolve( he is not able to resolve that complaint ) first i would like to aware to you what is the problem is IGNITION LOCK JAM MANY TIME "& still this not resolve from your side why can you please explain he spend only 5 min with me. My vehicle is already working but many time IGNITION JAM so focus on this. if your Sr. Person want to check my bike then they judge very well what is the problem in my bike so please do the need full. from the date of purchasing i am facing the below mention problem till date your are not able to resolve my problem during 6 service 1) Paint peel off, 2) some time Horn not working 3 )ignition / lock jam many time 4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve still this is not resolve please check my all 6 service record all the same complaint is repat during service i m not satisfied from your side so this is my request to all of you please resolve the same on urgent basis waiting for your response Thanks vinni Singhal MANAGER MENETA Automotive Component Pvt. LTD On Tue, Apr 10, 2012 at 3:10 PM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote: Dear Sir, We are in receipt of your mail and noted the contents. We sincerely regret for all the inconvenience cause to you. In reference to above we would like to draw your attention that our representative has been visited to you for the complaint of Vehicle Not Start. But when he reached at your place, found the vehicle is already in start condition. However, Still If you are not satisfied with performance of vehicle, we would request to please visit our service center with the vehicle from 9:00 A.M To 3:00 P:M. (Monday- Weekly Off). We assure you our best services at all time. Thanks & Regards, Mahender Arora Works Manager [protected] ----- Original Message ----- From: vinni singhal To: [protected]@swadeshibajaj.com ; [protected]@swadeshibajaj.com Sent: Sunday, April 08, 2012 12:48 PM Subject: Fwd: poor service of bajaj [protected] Forwarded message[protected] From: vinni singhal <[protected]@gmail.com> Date: Sun, Apr 8, 2012 at 12:46 PM Subject: poor service of bajaj To: [protected]@bajajauto.co.in, [protected]@bajajauto.co.in, [protected]@bajajauto.co.in Dear Sir, My name is V Singhal My bike no is i purchase this bike on the date of[protected] , 100 % cash down payment Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station o[censored]r company . Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date. So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter. Kindly Contact me On - [protected] as i need to talk to you. thanks vinni singhal Reply Reply to all Forward vinni singhal Apr 13 to SWADESHI, Sumit, JITENDRAKUMAR, support, customercare, chander On Fri, Apr 13, 2012 at 9:23 PM, vinni singhal <[protected]@gmail.com> wrote: Dear Sir, Thanks for your earlier reply, i would like to draw your kind attention in the below mention yes your representative visited my place but still my problem not resolve( he is not able to resolve that complaint ) first i would like to aware to you what is the problem is IGNITION LOCK JAM MANY TIME "& still this not resolve from your side why can you please explain he spend only 5 min with me. My vehicle is already working but many time IGNITION JAM so focus on this. if your Sr. Person want to check my bike then they judge very well what is the problem in my bike so please do the need full. from the date of purchasing i am facing the below mention problem till date your are not able to resolve my problem during 6 service 1) Paint peel off, 2) some time Horn not working 3 )ignition / lock jam many time 4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve still this is not resolve please check my all 6 service record all the same complaint is repat during service i m not satisfied from your side so this is my request to all of you please resolve the same on urgent basis waiting for your response Thanks vinni Singhal MANAGER MENETA Automotive Component Pvt. LTD On Tue, Apr 10, 2012 at 3:10 PM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote: Dear Sir, We are in receipt of your mail and noted the contents. We sincerely regret for all the inconvenience cause to you. In reference to above we would like to draw your attention that our representative has been visited to you for the complaint of Vehicle Not Start. But when he reached at your place, found the vehicle is already in start condition. However, Still If you are not satisfied with performance of vehicle, we would request to please visit our service center with the vehicle from 9:00 A.M To 3:00 P:M. (Monday- Weekly Off). We assure you our best services at all time. Thanks & Regards, Mahender Arora Works Manager [protected] ----- Original Message ----- From: vinni singhal To: [protected]@swadeshibajaj.com ; [protected]@swadeshibajaj.com Sent: Sunday, April 08, 2012 12:48 PM Subject: Fwd: poor service of bajaj [protected] Forwarded message[protected] From: vinni singhal <[protected]@gmail.com> Date: Sun, Apr 8, 2012 at 12:46 PM Subject: poor service of bajaj To: [protected]@bajajauto.co.in, [protected]@bajajauto.co.in, [protected]@bajajauto.co.in Dear Sir, My name is V Singhal My bike no is i purchase this bike on the date of[protected] , 100 % cash down payment Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station o[censored]r company . Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date. So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter. Kindly Contact me On - [protected] as i need to talk to you. thanks vinni singhal Reply Reply to all Forward SWADESHI SERVICE Dear Sir, We are always ready to repair or replace the defective parts agains... Apr 14 Dear Sir, We are always ready to repair or replace the defective parts agains... SWADESHI SERVICE Apr 14 Loading... SWADESHI SERVICE Apr 14 to me Dear Sir, We are always ready to repair or replace the defective parts against manufacturing defect. But whensoever, We checked your bike for the below mentioned complaint always we found o.k. However, We had requested in our previous mail to visit our service center if you have any problem in your bike. We assure you will definitely replace the part according to warranty policy if it is found defective in our examine.You can call me for any assistance. Thanks & Regards, Mahender Arora Works Manager [protected] ----- Original Message ----- From: vinni singhal To: SWADESHI SERVICE Cc: Sumit Kapoor ; JITENDRAKUMAR ARORA ; [protected]@bajajauto.co.in ; [protected]@bajajauto.co.in ; chander sadhwani Sent: Friday, April 13, 2012 9:23 PM Subject: Re: Fw: poor service of bajaj On Fri, Apr 13, 2012 at 9:23 PM, vinni singhal <[protected]@gmail.com> wrote: Dear Sir, Thanks for your earlier reply, i would like to draw your kind attention in the below mention yes your representative visited my place but still my problem not resolve( he is not able to resolve that complaint ) first i would like to aware to you what is the problem is IGNITION LOCK JAM MANY TIME "& still this not resolve from your side why can you please explain he spend only 5 min with me. My vehicle is already working but many time IGNITION JAM so focus on this. if your Sr. Person want to check my bike then they judge very well what is the problem in my bike so please do the need full. from the date of purchasing i am facing the below mention problem till date your are not able to resolve my problem during 6 service 1) Paint peel off, 2) some time Horn not working 3 )ignition / lock jam many time 4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve still this is not resolve please check my all 6 service record all the same complaint is repat during service i m not satisfied from your side so this is my request to all of you please resolve the same on urgent basis waiting for your response Thanks vinni Singhal MANAGER MENETA Automotive Component Pvt. LTD On Tue, Apr 10, 2012 at 3:10 PM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote: Dear Sir, We are in receipt of your mail and noted the contents. We sincerely regret for all the inconvenience cause to you. In reference to above we would like to draw your attention that our representative has been visited to you for the complaint of Vehicle Not Start. But when he reached at your place, found the vehicle is already in start condition. However, Still If you are not satisfied with performance of vehicle, we would request to please visit our service center with the vehicle from 9:00 A.M To 3:00 P:M. (Monday- Weekly Off). We assure you our best services at all time. Thanks & Regards, Mahender Arora Works Manager [protected] ----- Original Message ----- From: vinni singhal To: [protected]@swadeshibajaj.com ; [protected]@swadeshibajaj.com Sent: Sunday, April 08, 2012 12:48 PM Subject: Fwd: poor service of bajaj [protected] Forwarded message[protected] From: vinni singhal <[protected]@gmail.com> Date: Sun, Apr 8, 2012 at 12:46 PM Subject: poor service of bajaj To: [protected]@bajajauto.co.in, [protected]@bajajauto.co.in, [protected]@bajajauto.co.in Dear Sir, My name is V Singhal My bike no is i purchase this bike on the date of[protected] , 100 % cash down payment Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station o[censored]r company . Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date. So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter. Kindly Contact me On - [protected] as i need to talk to you. thanks vinni singhal Reply Forward vinni singhal Apr 16 (13 days ago) to SWADESHI, JITENDRAKUMAR, support, customercare, Sumit, chander Dear Sir, can you please show me my all 6 service job card ? because in all i have face same problem IGNITION LOCK JAM MANY TIME regarding this Ms Bhawna already know about the same. thanks vinni singhal On Sat, Apr 14, 2012 at 12:27 PM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote: Dear Sir, We are always ready to repair or replace the defective parts against manufacturing defect. But whensoever, We checked your bike for the below mentioned complaint always we found o.k. However, We had requested in our previous mail to visit our service center if you have any problem in your bike. We assure you will definitely replace the part according to warranty policy if it is found defective in our examine.You can call me for any assistance. Thanks & Regards, Mahender Arora Works Manager [protected] ----- Original Message ----- From: vinni singhal To: SWADESHI SERVICE Cc: Sumit Kapoor ; JITENDRAKUMAR ARORA ; [protected]@bajajauto.co.in ; [protected]@bajajauto.co.in ; chander sadhwani Sent: Friday, April 13, 2012 9:23 PM Subject: Re: Fw: poor service of bajaj On Fri, Apr 13, 2012 at 9:23 PM, vinni singhal <[protected]@gmail.com> wrote: Dear Sir, Thanks for your earlier reply, i would like to draw your kind attention in the below mention yes your representative visited my place but still my problem not resolve( he is not able to resolve that complaint ) first i would like to aware to you what is the problem is IGNITION LOCK JAM MANY TIME "& still this not resolve from your side why can you please explain he spend only 5 min with me. My vehicle is already working but many time IGNITION JAM so focus on this. if your Sr. Person want to check my bike then they judge very well what is the problem in my bike so please do the need full. from the date of purchasing i am facing the below mention problem till date your are not able to resolve my problem during 6 service 1) Paint peel off, 2) some time Horn not working 3 )ignition / lock jam many time 4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve still this is not resolve please check my all 6 service record all the same complaint is repat during service i m not satisfied from your side so this is my request to all of you please resolve the same on urgent basis waiting for your response Thanks vinni Singhal MANAGER MENETA Automotive Component Pvt. LTD On Tue, Apr 10, 2012 at 3:10 PM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote: Dear Sir, We are in receipt of your mail and noted the contents. We sincerely regret for all the inconvenience cause to you. In reference to above we would like to draw your attention that our representative has been visited to you for the complaint of Vehicle Not Start. But when he reached at your place, found the vehicle is already in start condition. However, Still If you are not satisfied with performance of vehicle, we would request to please visit our service center with the vehicle from 9:00 A.M To 3:00 P:M. (Monday- Weekly Off). We assure you our best services at all time. Thanks & Regards, Mahender Arora Works Manager [protected] ----- Original Message ----- From: vinni singhal To: [protected]@swadeshibajaj.com ; [protected]@swadeshibajaj.com Sent: Sunday, April 08, 2012 12:48 PM Subject: Fwd: poor service of bajaj [protected] Forwarded message[protected] From: vinni singhal <[protected]@gmail.com> Date: Sun, Apr 8, 2012 at 12:46 PM Subject: poor service of bajaj To: [protected]@bajajauto.co.in, [protected]@bajajauto.co.in, [protected]@bajajauto.co.in Dear Sir, My name is V Singhal My bike no is i purchase this bike on the date of[protected] , 100 % cash down payment Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station o[censored]r company . Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date. So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter. Kindly Contact me On - [protected] as i need to talk to you. thanks vinni singhal Reply Reply to all Forward SWADESHI SERVICE Dear Sir, Please refer your complaint, We have checked the IGNITION LOCK on y... Apr 17 (12 days ago) Dear Sir, Please refer your complaint, We have checked the IGNITION LOCK on y... SWADESHI SERVICE Apr 17 (12 days ago) Loading... SWADESHI SERVICE Apr 17 (12 days ago) to me, JITENDRAKUMAR, support, customercare, Sumit, chander Dear Sir, Please refer your complaint, We have checked the IGNITION LOCK on your last visit and at that time it was found o.k. If You are stiil facing the problem, Please visit our service center for necessary inspection and repair of youe vehicle. Thanks & Regards, Mahender Arora Works Manager [protected] ----- Original Message ----- From:vinni singhal To: SWADESHI SERVICE Cc: JITENDRAKUMAR ARORA ; [protected]@bajajauto.co.in ; [protected]@bajajauto.co.in ; Sumit Kapoor ; chander sadhwani Sent: Monday, April 16, 2012 9:40 PM Subject: Re: Fw: Fw: poor service of bajaj Dear Sir, can you please show me my all 6 service job card ? because in all i have face same problem IGNITION LOCK JAM MANY TIME regarding this Ms Bhawna already know about the same. thanks vinni singhal On Sat, Apr 14, 2012 at 12:27 PM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote: Dear Sir, We are always ready to repair or replace the defective parts against manufacturing defect. But whensoever, We checked your bike for the below mentioned complaint always we found o.k. However, We had requested in our previous mail to visit our service center if you have any problem in your bike. We assure you will definitely replace the part according to warranty policy if it is found defective in our examine.You can call me for any assistance. Thanks & Regards, Mahender Arora Works Manager [protected] ----- Original Message ----- From: vinni singhal To: SWADESHI SERVICE Cc: Sumit Kapoor ; JITENDRAKUMAR ARORA ; [protected]@bajajauto.co.in ; [protected]@bajajauto.co.in ; chander sadhwani Sent: Friday, April 13, 2012 9:23 PM Subject: Re: Fw: poor service of bajaj On Fri, Apr 13, 2012 at 9:23 PM, vinni singhal <[protected]@gmail.com> wrote: Dear Sir, Thanks for your earlier reply, i would like to draw your kind attention in the below mention yes your representative visited my place but still my problem not resolve( he is not able to resolve that complaint ) first i would like to aware to you what is the problem is IGNITION LOCK JAM MANY TIME "& still this not resolve from your side why can you please explain he spend only 5 min with me. My vehicle is already working but many time IGNITION JAM so focus on this. if your Sr. Person want to check my bike then they judge very well what is the problem in my bike so please do the need full. from the date of purchasing i am facing the below mention problem till date your are not able to resolve my problem during 6 service 1) Paint peel off, 2) some time Horn not working 3 )ignition / lock jam many time 4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve still this is not resolve please check my all 6 service record all the same complaint is repat during service i m not satisfied from your side so this is my request to all of you please resolve the same on urgent basis waiting for your response Thanks vinni Singhal MANAGER MENETA Automotive Component Pvt. LTD On Tue, Apr 10, 2012 at 3:10 PM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote: Dear Sir, We are in receipt of your mail and noted the contents. We sincerely regret for all the inconvenience cause to you. In reference to above we would like to draw your attention that our representative has been visited to you for the complaint of Vehicle Not Start. But when he reached at your place, found the vehicle is already in start condition. However, Still If you are not satisfied with performance of vehicle, we would request to please visit our service center with the vehicle from 9:00 A.M To 3:00 P:M. (Monday- Weekly Off). We assure you our best services at all time. Thanks & Regards, Mahender Arora Works Manager [protected] ----- Original Message ----- From: vinni singhal To: [protected]@swadeshibajaj.com ; [protected]@swadeshibajaj.com Sent: Sunday, April 08, 2012 12:48 PM Subject: Fwd: poor service of bajaj [protected] Forwarded message[protected] From: vinni singhal <[protected]@gmail.com> Date: Sun, Apr 8, 2012 at 12:46 PM Subject: poor service of bajaj To: [protected]@bajajauto.co.in, [protected]@bajajauto.co.in, [protected]@bajajauto.co.in Dear Sir, My name is V Singhal My bike no is i purchase this bike on the date of [protected] , 100 % cash down payment Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station o[censored]r company . Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date. So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter. Kindly Contact me On - [protected] as i need to talk to you. thanks vinni singhal Reply Reply to all Forward vinni singhal Apr 23 (6 days ago) to SWADESHI, JITENDRAKUMAR, support, customercare, Sumit, chander dear Sir, Still & till date the ignition lock of my bike jam many time i have already inform to your person & ms Bhawna physical after the service so please confirm the same from her first and i want to hand over to you my bike in the presence of any sr person of your company other wise you also not full fill your commitment.... and please also confirm the below mention problem also still this is not resolve by you after 6 service has been done 1) Paint peel off, 2) some time Horn not working 3 )ignition / lock jam many time 4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve thanks vinni singhal On Tue, Apr 17, 2012 at 11:55 AM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote: Dear Sir, Please refer your complaint, We have checked the IGNITION LOCK on your last visit and at that time it was found o.k. If You are stiil facing the problem, Please visit our service center for necessary inspection and repair of youe vehicle. Thanks & Regards, Mahender Arora Works Manager [protected] ----- Original Message ----- From:vinni singhal To: SWADESHI SERVICE Cc: JITENDRAKUMAR ARORA ; [protected]@bajajauto.co.in ; [protected]@bajajauto.co.in ; Sumit Kapoor ; chander sadhwani Sent: Monday, April 16, 2012 9:40 PM Subject: Re: Fw: Fw: poor service of bajaj Dear Sir, can you please show me my all 6 service job card ? because in all i have face same problem IGNITION LOCK JAM MANY TIME regarding this Ms Bhawna already know about the same. thanks vinni singhal On Sat, Apr 14, 2012 at 12:27 PM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote: Dear Sir, We are always ready to repair or replace the defective parts against manufacturing defect. But whensoever, We checked your bike for the below mentioned complaint always we found o.k. However, We had requested in our previous mail to visit our service center if you have any problem in your bike. We assure you will definitely replace the part according to warranty policy if it is found defective in our examine.You can call me for any assistance. Thanks & Regards, Mahender Arora Works Manager [protected] ----- Original Message ----- From: vinni singhal To: SWADESHI SERVICE Cc: Sumit Kapoor ; JITENDRAKUMAR ARORA ; [protected]@bajajauto.co.in ; [protected]@bajajauto.co.in ; chander sadhwani Sent: Friday, April 13, 2012 9:23 PM Subject: Re: Fw: poor service of bajaj On Fri, Apr 13, 2012 at 9:23 PM, vinni singhal <[protected]@gmail.com> wrote: Dear Sir, Thanks for your earlier reply, i would like to draw your kind attention in the below mention yes your representative visited my place but still my problem not resolve( he is not able to resolve that complaint ) first i would like to aware to you what is the problem is IGNITION LOCK JAM MANY TIME "& still this not resolve from your side why can you please explain he spend only 5 min with me. My vehicle is already working but many time IGNITION JAM so focus on this. if your Sr. Person want to check my bike then they judge very well what is the problem in my bike so please do the need full. from the date of purchasing i am facing the below mention problem till date your are not able to resolve my problem during 6 service 1) Paint peel off, 2) some time Horn not working 3 )ignition / lock jam many time 4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve still this is not resolve please check my all 6 service record all the same complaint is repat during service i m not satisfied from your side so this is my request to all of you please resolve the same on urgent basis waiting for your response Thanks vinni Singhal MANAGER MENETA Automotive Component Pvt. LTD On Tue, Apr 10, 2012 at 3:10 PM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote: Dear Sir, We are in receipt of your mail and noted the contents. We sincerely regret for all the inconvenience cause to you. In reference to above we would like to draw your attention that our representative has been visited to you for the complaint of Vehicle Not Start. But when he reached at your place, found the vehicle is already in start condition. However, Still If you are not satisfied with performance of vehicle, we would request to please visit our service center with the vehicle from 9:00 A.M To 3:00 P:M. (Monday- Weekly Off). We assure you our best services at all time. Thanks & Regards, Mahender Arora Works Manager [protected] ----- Original Message ----- From: vinni singhal To: [protected]@swadeshibajaj.com ; [protected]@swadeshibajaj.com Sent: Sunday, April 08, 2012 12:48 PM Subject: Fwd: poor service of bajaj [protected] Forwarded message[protected] From: vinni singhal <[protected]@gmail.com> Date: Sun, Apr 8, 2012 at 12:46 PM Subject: poor service of bajaj To: [protected]@bajajauto.co.in, [protected]@bajajauto.co.in, [protected]@bajajauto.co.in Dear Sir, My name is V Singhal My bike no is i purchase this bike on the date of [protected] , 100 % cash down payment Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station o[censored]r company . Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date. So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter. Kindly Contact me On - [protected] as i need to talk to you. thanks vinni singhal Reply Reply to all Forward JITENDRAKUMAR ARORA Dear Mr Vinni your vehicle had been inspected during your last visit and as p... Apr 24 (6 days ago) Dear Mr Vinni your vehicle had been inspected during your last visit and as p... JITENDRAKUMAR ARORA Apr 24 (6 days ago) Loading... JITENDRAKUMAR ARORA Apr 24 (6 days ago) to SWADESHI, me, customercare, Sumit Dear Mr Vinni your vehicle had been inspected during your last visit and as per experts / engr at delership , lock operation was ok. Still if you feel there is problem , once again please visit swadeshi auto and contact mr mahender arora , who shall address issue if any. Please approah them. Regards J K ARORA REG.MGR(SERVICE) -----Original message----- From: vinni singhal Sent: 23/04/2012, 9:11 pm To: SWADESHI SERVICE Cc: JITENDRAKUMAR ARORA; CUSTOMER SUPPORT; [protected]@bajajauto.co.in; Sumit Kapoor; Delhi Regional Office Subject: Re: Fw: Fw: poor service of bajaj dear Sir, Still & till date the ignition lock of my bike jam many time i have already inform to your person & ms Bhawna physical after the service so please confirm the same from her first and i want to hand over to you my bike in the presence of any sr person of your company other wise you also not full fill your commitment.... and please also confirm the below mention problem also still this is not resolve by you after 6 service has been done 1) Paint peel off, 2) some time Horn not working 3 )ignition / lock jam many time 4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve thanks vinni singhal On Tue, Apr 17, 2012 at 11:55 AM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote: Dear Sir, Please refer your complaint, We have checked the IGNITION LOCK on your last visit and at that time it was found o.k. If You are stiil facing the problem, Please visit our service center for necessary inspection and repair of youe vehicle. Thanks & Regards, Mahender Arora Works Manager [protected] ----- Original Message ----- From: vinni singhal To:SWADESHI SERVICE Cc:JITENDRAKUMAR ARORA ; [protected]@bajajauto.co.in ; [protected]@bajajauto.co.in ; Sumit Kapoor ; chander sadhwani Sent: Monday, April 16, 2012 9:40 PM Subject: Re: Fw: Fw: poor service of bajaj Dear Sir, can you please show me my all 6 service job card ? because in all i have face same problem IGNITION LOCK JAM MANY TIME regarding this Ms Bhawna already know about the same. thanks vinni singhal On Sat, Apr 14, 2012 at 12:27 PM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote: Dear Sir, We are always ready to repair or replace the defective parts against manufacturing defect. But whensoever, We checked your bike for the below mentioned complaint always we found o.k. However, We had requested in our previous mail to visit our service center if you have any problem in your bike. We assure you will definitely replace the part according to warranty policy if it is found defective in our examine.You can call me for any assistance. Thanks & Regards, Mahender Arora Works Manager [protected] ----- Original Message ----- From: vinni singhal To: SWADESHI SERVICE Cc: Sumit Kapoor ; JITENDRAKUMAR ARORA ; [protected]@bajajauto.co.in ; [protected]@bajajauto.co.in ; chander sadhwani Sent: Friday, April 13, 2012 9:23 PM Subject: Re: Fw: poor service of bajaj On Fri, Apr 13, 2012 at 9:23 PM, vinni singhal <[protected]@gmail.com> wrote: Dear Sir, Thanks for your earlier reply, i would like to draw your kind attention in the below mention yes your representative visited my place but still my problem not resolve( he is not able to resolve that complaint ) first i would like to aware to you what is the problem isIGNITION LOCK JAM MANY TIME "& still this not resolve from your side why can you please explain he spend only 5 min with me. My vehicle is already working but many time IGNITION JAM so focus on this. if your Sr. Person want to check my bike then they judge very well what is the problem in my bike so please do the need full. from the date of purchasing i am facing the below mention problem till date your are not able to resolve my problem during 6 service 1) Paint peel off, 2) some time Horn not working 3 )ignition / lock jam many time 4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve still this is not resolve please check my all 6 service record all the same complaint is repat during service i m not satisfied from your side so this is my request to all of you please resolve the same on urgent basis waiting for your response Thanks vinni Singhal MANAGER MENETA Automotive Component Pvt. LTD On Tue, Apr 10, 2012 at 3:10 PM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote: Dear Sir, We are in receipt of your mail and noted the contents. We sincerely regret for all the inconvenience cause to you. In reference to above we would like to draw your attention that our representative has been visited to you for the complaint of Vehicle Not Start. But when he reached at your place, found the vehicle is already in start condition. However, Still If you are not satisfied with performance of vehicle, we would request to please visit our service center with the vehicle from 9:00 A.M To 3:00 P:M. (Monday- Weekly Off). We assure you our best services at all time. Thanks & Regards, Mahender Arora Works Manager [protected] ----- Original Message ----- From: vinni singhal To: [protected]@swadeshibajaj.com ; [protected]@swadeshibajaj.com Sent: Sunday, April 08, 2012 12:48 PM Subject: Fwd: poor service of bajaj [protected] Forwarded message[protected] From: vinni singhal <[protected]@gmail.com> Date: Sun, Apr 8, 2012 at 12:46 PM Subject: poor service of bajaj To: [protected]@bajajauto.co.in,[protected]@bajajauto.co.in,[protected]@bajajauto.co...⇄ Dear Sir, My name is V Singhal My bike no is i purchase this bike on the date of[protected] , 100 % cash down payment Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station o[censored]r company . Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date. So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter. Kindly Contact me On - [protected] as i need to talk to you. thanks vinni singhal www.mypulsar.comwww.bajajauto.comDISCLAIMER: This message, including any attachments may contain proprietary, confidential & privileged information for the sole use of the intended recipient(s), and is protected by law. If you are not the intended recipient, notify sender or [protected]@bajajauto.co.in immediately and destroy all copies of the original message & attachments, if any. Any unauthorized use, disclosure, printing or copying of this email is prohibited. Bajaj Auto and/or its group companies reserve the right to record & monitor all email communications, to prevent the information systems from being used to view, store or forward offensive material. Please ensure you have adequate virus protection before opening the mail or attachments from this transmission and we do not accept any liability for viruses. Reply Reply to all Forward vinni singhal Apr 24 (5 days ago) to pehredar, JITENDRAKUMAR, chander, support, SWADESHI, customercare, Sumit Dear Sir, Please read my mail / remarks very care fully ignition lock of my bike has been jam many time already showing to your engg. and Showroom company representative Ms bhawana & i have already inform to your service center ( please check all the service record/ inspection sheet fill up by adviser . still your person your not able to service my bike properly still i m confirming to you lock jam many times ???? so please do the need full (other wise i am sending the damage parts to company free of cost for further research) thanks vinni singhal On Tue, Apr 24, 2012 at 8:38 AM, JITENDRAKUMAR ARORA <[protected]@bajajauto.co.in> wrote: Dear Mr Vinni your vehicle had been inspected during your last visit and as per experts / engr at delership , lock operation was ok. Still if you feel there is problem , once again please visit swadeshi auto and contact mr mahender arora , who shall address issue if any. Please approah them. Regards J K ARORA REG.MGR(SERVICE) -----Original message----- From: vinni singhal Sent: 23/04/2012, 9:11 pm To: SWADESHI SERVICE Cc: JITENDRAKUMAR ARORA; CUSTOMER SUPPORT; [protected]@bajajauto.co.in; Sumit Kapoor; Delhi Regional Office Subject: Re: Fw: Fw: poor service of bajaj dear Sir, Still & till date the ignition lock of my bike jam many time i have already inform to your person & ms Bhawna physical after the service so please confirm the same from her first and i want to hand over to you my bike in the presence of any sr person of your company other wise you also not full fill your commitment.... and please also confirm the below mention problem also still this is not resolve by you after 6 service has been done 1) Paint peel off, 2) some time Horn not working 3 )ignition / lock jam many time 4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve thanks vinni singhal On Tue, Apr 17, 2012 at 11:55 AM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote: Dear Sir, Please refer your complaint, We have checked the IGNITION LOCK on your last visit and at that time it was found o.k. If You are stiil facing the problem, Please visit our service center for necessary inspection and repair of youe vehicle. Thanks & Regards, Mahender Arora Works Manager [protected] ----- Original Message ----- From: vinni singhal To:SWADESHI SERVICE Cc:JITENDRAKUMAR ARORA ; [protected]@bajajauto.co.in ; [protected]@bajajauto.co.in ; Sumit Kapoor ; chander sadhwani Sent: Monday, April 16, 2012 9:40 PM Subject: Re: Fw: Fw: poor service of bajaj Dear Sir, can you please show me my all 6 service job card ? because in all i have face same problem IGNITION LOCK JAM MANY TIME regarding this Ms Bhawna already know about the same. thanks vinni singhal On Sat, Apr 14, 2012 at 12:27 PM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote: Dear Sir, We are always ready to repair or replace the defective parts against manufacturing defect. But whensoever, We checked your bike for the below mentioned complaint always we found o.k. However, We had requested in our previous mail to visit our service center if you have any problem in your bike. We assure you will definitely replace the part according to warranty policy if it is found defective in our examine.You can call me for any assistance. Thanks & Regards, Mahender Arora Works Manager [protected] ----- Original Message ----- From: vinni singhal To: SWADESHI SERVICE Cc: Sumit Kapoor ; JITENDRAKUMAR ARORA ; [protected]@bajajauto.co.in ; [protected]@bajajauto.co.in ; chander sadhwani Sent: Friday, April 13, 2012 9:23 PM Subject: Re: Fw: poor service of bajaj On Fri, Apr 13, 2012 at 9:23 PM, vinni singhal <[protected]@gmail.com> wrote: Dear Sir, Thanks for your earlier reply, i would like to draw your kind attention in the below mention yes your representative visited my place but still my problem not resolve( he is not able to resolve that complaint ) first i would like to aware to you what is the problem isIGNITION LOCK JAM MANY TIME "& still this not resolve from your side why can you please explain he spend only 5 min with me. My vehicle is already working but many time IGNITION JAM so focus on this. if your Sr. Person want to check my bike then they judge very well what is the problem in my bike so please do the need full. from the date of purchasing i am facing the below mention problem till date your are not able to resolve my problem during 6 service 1) Paint peel off, 2) some time Horn not working 3 )ignition / lock jam many time 4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve still this is not resolve please check my all 6 service record all the same complaint is repat during service i m not satisfied from your side so this is my request to all of you please resolve the same on urgent basis waiting for your response Thanks vinni Singhal MANAGER MENETA Automotive Component Pvt. LTD On Tue, Apr 10, 2012 at 3:10 PM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote: Dear Sir, We are in receipt of your mail and noted the contents. We sincerely regret for all the inconvenience cause to you. In reference to above we would like to draw your attention that our representative has been visited to you for the complaint of Vehicle Not Start. But when he reached at your place, found the vehicle is already in start condition. However, Still If you are not satisfied with performance of vehicle, we would request to please visit our service center with the vehicle from 9:00 A.M To 3:00 P:M. (Monday- Weekly Off). We assure you our best services at all time. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
i bought a Pulsar 220 bike in 2009 sep. i met with an accident in april. For repairs i have given the bike to BAJAJ PROBKING-TADBUND service centre. It is not an authorized service centre of bajaj. They have taken 2 months for reparing the bike though the promised delivery was in 15 days maximum. They do not even respond to cal made to the service center. Even after delivering the bike there are problems. Not a even a single work is done properly. I did not expect such a poor service from a company like bajaj. Till date the problems have not been resolved.
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