[Resolved]  Bajaj Pulsar 200 — Bad after sales service

Address:

Maharashtra

Dear Concerned,

I own a pulsar 200. Bajaj has to seriously do something about their after sales service to get back into the business otherwise the day is not too far when they will loose the market share. Other bike manufacturers are providing very gud after sales service.

Sai service which is the authorised service center for bajaj in Mumbai is pathetic especially the one situated in Borivali (e). The staff is lazy, when i went there to get my bike serviced the advisors were just passing on to their colleagues as no one wanted to invest some time in understanding the problem.

Even the workshop manager is the same. The problem never gets solved even after frequent visits and escalations. The staff is only concerned about upselling their additional services.

Moreover Bajaj doesnt have enough service station tie ups in Mumbai so everytime we have to take prior appointments before getting our bike serviced. They dont even entertain critical issues like braking and engine problems.

My advice to all those who are planning to buy Bajaj bikes..Buy at your own risk, buy it only if you are a trained bike mechanic and can service your bike on your own.

Dont expect any after sales service.

Regards,
Mayur
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