[Resolved]  Bank Of Baroda — Home Loan Documents

I am willing to transfer my Home loan from HDFC bank to Bank of Baroda.
There has been a very poor response and srivice from Bank of Baroda (Ghole Road) Pune Branch. First they ask me to get a letter from HDFC that, on receipt of payment from BOB, HDFC will issue the documents directly to BOB and not to me (Customer). This is totally rediculous and illogical as no bank will hadover the original property documents to the third party other than the customer who is owner of the docuemnts? BOB is not at all co operating in this matter nor they are ready to accpet a gurantee of any kind for the Home loan transfer. They are behaving as they do not need any business and its customer who only in a need.
Other than this after two weeks of discussion with BOB now thay are saying that they will not give loan if amount is less than 15 laks.
I want to bring this matter to the public so that they should know how our Natlaise banks are acting and working towards the benefits of nation??
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
 
4 Comments

Comments

This bank really sucks. The staff is still in the govennment mode of operation. I have been asking about the home loan documents (breakup of principal and interest), i need to submit to Income tax for the current financial year. When I call up them, they do not respond proplerly and always ask " call me later"
. They dont even know what documents the bank has to give for IT proof. Last date of submitting nthe prof is over in my company so i cant submit it now. but at the end of the year with Form 16, i need to submit the documents and I am running from pillar to post to get my documents. The BOB branch is Arera colony E-8 Bhopal
i am interseted to take the home loan
i am interseted to take a 5 lack home loan

ph no - [protected]
I also have taken a housing loan from BOB. but i had to shout at the bank officials to get the job done, right from opening the loan account to cheque book requests.

I had even spoken to the Manager couple of times, but he promises the service will be better next time. One good thing is it is a govt. bank and the rates are controlled by the govt. unlike pvt banks.

Luckily, i have obtained the income tax certificate and i am confused by the way they have calculated the premium and interest. The accounts seems to be chaotic and i have to initiate the firing on the officials to give me explanation on the unexplained transactions in my a/c

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bank of Baroda
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    4816
    Pending
    0
    Resolved
    583
    Bank of Baroda Address
    Suraj Plaza-1, Sayaji Ganj, Vadodara, Gujarat, India - 390005
    View all Bank of Baroda contact information