| Address: | Coimbatore, Tamil Nadu |
Sir,
My name is Dr.S.Charles, I am banking with Axis Bank,1095, Vigneshwar Cresta, Near Lakshmi Mills Signal, Avinashi Road, Pappanaickenpalayyam, Coimbatore, FOR THE PAST 10 YEARS. My account number is [protected]
Last month i received a Debit Card towards 'Renewal' of my old debit card. I tried to activate the card using the PIN of my existing card (as instructed by the bank), but i was not able to do the transaction successfully. I tried the same procedure for 3 days consecutively, but failed.
So, I contacted the bank people and requested to help me. They kept on transferring the call to other persons but made me waiting for a long time and to each person i had to explain the history of the problem from the beginning. After hearing the problem, they would transfer the line to some other person, once again i need to explain him from the beginning. I suffered very much without getting proper response.
At least they could provide me a duplicate pin, they did not offer me a help. I am an educated person heading an Engineering College. I really wonder if they try to misguide a person like me think the fate of someone who is an illiterate.
I just feel like quitting from the bank. 10 years of successful banking with Axis Bank has given me sorrows and agony
Now I WANT TO KNOW IF THEY WOULD HELP ME IN GETTING THE DEBIT CARD ACTIVATED OR NOT
FED UP WITH THE TYPE OF SERVICE
I am planning to make complaints with the Consumer Forum if I am not getting a proper reply Was this information helpful? | 
