[Resolved]  Barclay Credit Card — SERVICE CHARGE IS NOT NOTIFIED

Address:Karnataka

Hi Sir/Madam,


I Mr. Sumanth. T possessing the BARCLAY CC - [protected], I was did not using the mentioned card since 2008 till 2012. But when I took a CIBIL report for my verification I came to know that there is some issue with the above care mentioned.

- 1. Last time when I called to customer care, they have informed me due to non usage of the above mentioned card, service charge for the same is charged of 250/- .

- 2. I did not get any notification mail or the statement for the same, nor a call from your end stating that I have due amount to be paid.

- 3. The amount charged on my card is piled for years and it has reached around 4000/- . which I am not or any way responsible for nonpayment. Due this my Score in CIBIL got affected because of mistake from your end.

I here by conclude that , please provide me the statements and settle the issue with an NOC or clearance certificate from your end and update the same to CIBIL at the earliest.


Please let me know if any more details required.

Thanks & Regards
Sumanth T
+91-[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Barclays
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    704
    Pending
    0
    Resolved
    485
    Barclays Phone
    +91 22 6000 7888
    Barclays Address
    India
    View all Barclays contact information