Barclaybank Plc / Barclay Credit Card — Wrong commitment & penalty levied

This is in reference of my barclaycreditcard [protected]. I got this card in the month of sept. I used the card, since I am having few more cards from other bankers, i make all the payment through online facility.on Last date of payment in that month which i recollect was 21st sept i went on to see that such a big bank like barclay was not having onlinenetpayment facility. I spoke to Customer care number of barclay to know how i can make the payment on same date, he sd that sir we have not yet started internet payment facility. I sd that can i visit any of your branches and make cash payment he sd that no we do not take cash payment. I asked him see i am ready to make the payment today itself buy you are not having enough channels, you are forcing me to make cheque payment to your drop box but my concern is I should not levied with any late fee charges as this is not my problem that you are not taking cash or not having facilily of net payment which other bankers are giving. Your CSE convinced me that he is going to place special remark for my a/c and their wo'nt be any late payment fee charges provided I make the payment on the same date for the entire amount.I issued a cheque for the same date. I thought that problem has been resoloved. To my surprise in next bill you levied me late payment fee.Then I spoke to cusomer care of bank, they sd that sorry for the inconvenience this time they will resolve the issue & same will be revert back to me in the next bill, there wo'nt be ne sort of problem. But Again further they levied me more charges for the same cause. I have made all payment for barclay what ever transaction i have done so far. But now their wrong late payment penalty charges has gone upto 2600+ and they are harassing me to make that payment. I am very much frustrated with barclay.
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i am waiting for my card ref#[protected].
These to the reference ([protected])I had purchase an amount of Rs 2931/- onthe Feb month 2008, for which I paid the payment by cheque of Rs 2931/-before 4 days of my duedate, Next month I received a bill of Rs 557.77/- for which i have use card of Rs 110/-only. Others was the late payment fee as per Barclay Bank, i make a payment for the Use amount. Extra has levied on my statement. Inspite of confirming the same at phone banking executive they were not able to make me understand and convince. On the next month I was informed I wont be charged if i make a small amount of Rs 150/- i follow customer care executive and done payment for the same. Next month again received a bill of Rs 331/-. Still there is no response from your side. I need to tell ur customer care executive the same old story. As if We people are just sitting idle for them, right? I know 1 more bill would be generated now . We as a customer need to go through it, would be getting innumerous explanations ample of clarifications.

I would like to notice toward the due date of that month, generally my due date is 8th except Feb. as I use Ur Bank card on Feb 2008, so for march i hv a due date of 10th march for which I drop a cheque of the due amount(Rs.2931) on 7th of March2008 for which ur bank received on 15th of March where I cant do anything, before also i hv drop cheque for ur Bank. Where there was no problem. No again and again i m getting a telephonic call and msg from ur bank for the payment which has levied on me
i m wating for my credit card.
& my ref. no. ====> #[protected]
whats going on tell me on my mail id, , , , , , , , , ,
Sir,

We request you to please reverse latepayment fees & service tax.Because i have not recd. any loan amount Rs56100/-. you are reversing all transaction but not reverse late payment fees & service tax. i have not pay any late payment charges while i have not recd. any loan amount. So, you are requested please reverse all charges & clean my barclay credit card statement.

Thanking you

Regards

Richa chawla
[protected]
Card no.[protected]
i have use another credit card i want barklay creidt card i[censored] interested so call me and tell me more details

my name is mohd irfan saberi [protected]

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