[Resolved]  Barclays Bank — Barclays Gold Credit Card # [protected] - Priority Circle Membership Fraud

Address:Mumbai Suburban, Maharashtra

Dear Sir,

My name is Ajay Pillai and I was holding a Barclaycard Gold Credit Card # [protected], wherein I indulged into a query and a problem of a transaction cancelled but not credited to my card account. This was a priority circle membership fees (to upgrade to the Priority Circle) being levied to me however I’ve already requested them to reverse the same since I was not interested in that proposal.

Also it was a fees levied by bank and not any purchases/shopping etc. done by me so I believe they have no rights to harass me for paying such dues back.

After series of communications and informing the same to all the entities in Barclaycard the issue is still resolved.

However in the mean time the bank officials have notified CIBIL of this and hence my name is reflecting in CIBIL as defaulter.

Please suggest how to panelise the bank & have this matter resolved with removal of my name from CIBIL list.

Regards,
Ajay Pillai
Mobile +91 [protected]

Attachment:- thread of email conversation with Barclays team:

"Stop Gold Card # [protected] -> VERY URGENT 2009 5:01 PM
"ajay pillai" <[protected]@yahoo.co.in>
[protected]@barclays.com
Hello,
Please read the below chain of email's and stop sending me any further communication via email or phone
since I this card has been broken and sent to your official address.
This is Barclay's Priority membership fees levied on my card and I have already informed of my non-interest in this membership. So have this amt reversed in next bill cycle, I am no more a valued customer for Barclays.
Thanks & Regds,
Ajay Pillai
--- On Fri, 30/5/08, ajay pillai <[protected]@yahoo.co.in> wrote:
From: ajay pillai <[protected]@yahoo.co.in>
Subject: Fwd: Re: Your Email Request to Barclaycard
To: [protected]@barclaycard.in
Date: Friday, 30 May, 2008, 9:08 PM
Hi,
Spoke to a Customer Service Executive Mr.Nadeem on Helpline#[protected] and explained the
issue's and concern also the line was transfered to onduty Supervisor Sharda Sharma who took my
issue into consideration and informed that she will require 7 working days to have this issue resolved
and also to get the reversal of charges currently showing in my outstanding.
Please co-ordinate with her and have this resolved at the earliest.
Thanks,
ajay pillai <[protected]@yahoo.co.in> wrote:
Date: Fri, 30 May 2008 15:20:06 +0100 (BST)
From: ajay pillai <[protected]@yahoo.co.in>
Subject: Re: Your Email Request to Barclaycard
To: [protected]@barclaycard.in
Dear,
Please note that I am not laible to pay the outstanding amt which you are talking about since
this is not related to any Purchases I'v made.
This is purely a membership charges levied for Priority Circle which I had already denied
later. Can you stop this service as I no more hold a card with Barclays and I am least
interested with any further communication.
If this going to be continued then I will be forced to take legal action against your company for
Stop Gold Card # [protected] -> VERY URGENT - Yahoo! Mail India Page 1 / 4
http://in.mc948.mail.yahoo.com/mc/showMessage?sMid=3&fid=%2540S%2540Search&a... 1/6/2011
harressing the customer (me) just for nothing but a membership charges levied by Barclay's
itself.
Hope you got my concerns and issues above and have this terminated asap.
Thanks,
Ajay Pillai
Barclay Card Service <[protected]@sparshindia.com> wrote:
Dear Mr. Pillai,
We refer to your email dated 26th May 2008 requesting us to close your credit card
account.
We note that currently, there is an outstanding balance reflecting on your card
account. You are requested to kindly arrange to make payment of this amount, post
which, contact us to close your card account.
We at Barclaycard value your custom and request you to please share with us your
issues and concerns for the closure of your card account. Your feedback will assist
us to enhance our services.
For further assistance or clarifications in the matter, please feel free to call on us on
the Barclaycard Helpline numbers mentioned below.
We trust this clarifies the matter and assure you of our best services at all times.
Yours sincerely
Customer Service Executive
24 Hour Customer Service Helpline:
Delhi Mobile Operators: 0124-
6752222, Private Landline Operators & MTNL customer:[protected]
Faridabad / Ghaziabad / Noida / Gurgaon Mobile Operators: 0124–6752222,
Private Landline Operators & BSNL customer:[protected]
Mumbai Mobile Operators: 022-
67242222, Private Landline Operator & MTNL customers: 67242222
Pune / Nasik Mobile Operators: 022-
67242222, Private Landline Operators & BSNL customers:[protected]
Rest of India Mobile Operators: (city code)-
60004444 & Private Landline Operators: 60004444
Email Service ID [protected]@barclaycard.in
Did you know that convenience is just a click way? Pay your Barclaycard bills
online. Just log on to www.barclaycard.in
“Please do not reply to this mail, in case you need further information / clarifications
Stop Gold Card # [protected] -> VERY URGENT - Yahoo! Mail India Page 2 / 4
http://in.mc948.mail.yahoo.com/mc/showMessage?sMid=3&fid=%2540S%2540Search&a... 1/6/2011
please write to [protected]@barclaycard.in”
Hi, Barclaycard Gold Card # [protected] Valid From 07/07 Expires/End 07/10 This card has already been broken into four pieces and I am no more a valuable customer of yours. Kindly stop all the communication via email, phone, etc., since I am no more interested. Barclay Card Service
<[protected]@sparshindia.com> wrote: From: "Barclay Card Service"
<[protected]@sparshindia.com> To: <[protected]@yahoo.co.in> Subject: Your
email request to barclaycard Date: Thu, 22 May 2008 23:33:19 +0530 st1:*
{behavior:url(#default#ieooui) }
Dear Mr. Pillai, We refer to your e-mail
dated 19th May 2008 requesting us to register your email id to stop sending any
written communication. We would like to inform that based on the information
provided by you, we are unable to trace your credit card details. You are requested
to please arrange to provide the correct card number or your mobile number
incorporated in your application to enable us to advise you on the same. We trust this
meets your requirements. Yours sincerely, Customer Service Executive. 24 Hour
Customer Service Helpline: Delhi
Mobile Operators:[protected], Private Landline Operators & MTNL customer:
[protected] Faridabad / Ghaziabad/ Noida / Gurgaon Mobile Operators:
0124–6752222, Private Landline Operators & BSNL customer:[protected]
Mumbai Mobile Operators: 022-
67242222, Private Landline Operator & MTNL customers: 67242222 Pune /
Nasik Mobile Operators:[protected],
Private Landline Operators & BSNL customers:[protected] Rest of
India Mobile Operators: (city code)-
60004444 & Private Landline Operators: 60004444 Email Service
ID [protected]@barclaycard.in Did you know that
convenience is just a click way? Pay your Barclaycard bills online. Just log on to
www.barclaycard.in “Please do not reply to this mail, in case you need further
information / clarifications please write to [protected]@barclaycard.in”
Hello,
Please stop sending me any written communication to my personal Email ID and Mailing
address since I have already closed my realtionship with Barclay's for more than a
Month. Please check my email conversation with Barclays and get this stopped
asap.
Thanks, Ajay.P Thanks & Regds, Ajay Pillai Thanks & Regds,
Ajay Pillai[protected][protected] Meet people who discuss and share your
passions. Join them now.
Thanks & Regds,
Ajay Pillai"
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Aug 13, 2020
Complaint marked as Resolved 
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barclay bank india — barclay priority circle membership fraud

KINDLY ATTN: MR. ROHIT BALLA of Heritage holidays Pvt. Ltd. Or

Concern department of Barclay card, india

SIR,
This mail is for your reference and notice that. I am vishal Sharma a Barclay card([protected]) holder agree to accept Barclay priority circle membership in month of aprail 2008 .and amount of 5000 is deducted from my account in 15 of may 2008.since of after that I suffer lot of problems and unexpected things from Barclay and heritage of both.

1)the marketing person who call me and make me ready for this membership is told me that u get a trolly bag of amercian trevler make of worth aprox 2200.but I get a trolly bag of worth 150/- in month of sep 2008 which is in very poor and cheap quality.

2) on 25th july I drop my completely fill voucher no 752476 which is also attached with this mail.

3)till the time I could’t recive atleast any call for any type of confermation.

4)when I call for all these problems at priority customer care no.[protected].every time after a long around 15 min waiting a person say me to call at heritage nos[protected] or[protected]

5) and when I call on these numbers .every time a recorded message play”ur call is forword to any number plz wait”and after few sec.line is automattacly disconnected.what is all these .this is like a openly fraud with thousand of customer.
I am very fedup with this.this is my last try to contact with u.after that I take this matter legly.

T hope u under stand my problems and do in favour of me.
Plz reply me back for just a confermation
Thanx

Vishall Sharma

http://www.complaintsboard.com/complaints/barclay-card-c97104.html

Barclay card — barclay priority circle membership fraud

KINDLY ATTN: MR. ROHIT BALLA of Heritage holidays Pvt. Ltd. Or

Concern department of Barclay card, india

SIR,
This mail is for your reference and notice that. I am vishal Sharma a Barclay card([protected]) holder agree to accept Barclay priority circle membership in month of aprail 2008 .and amount of 5000 is deducted from my account in 15 of may 2008.since of after that I suffer lot of problems and unexpected things from Barclay and heritage of both.

1)the marketing person who call me and make me ready for this membership is told me that u get a trolly bag of amercian trevler make of worth aprox 2200.but I get a trolly bag of worth 150/- in month of sep 2008 which is in very poor and cheap quality.

2) on 25th july I drop my completely fill voucher no 752476 which is also attached with this mail.

3)till the time I could’t recive atleast any call for any type of confermation.

4)when I call for all these problems at priority customer care no.[protected].every time after a long around 15 min waiting a person say me to call at heritage nos[protected] or[protected]

5) and when I call on these numbers .every time a recorded message play”ur call is forword to any number plz wait”and after few sec.line is automattacly disconnected.what is all these .this is like a openly fraud with thousand of customer.
I am very fedup with this.this is my last try to contact with u.after that I take this matter legly.

T hope u under stand my problems and do in favour of me.
Plz reply me back for just a confermation
Thanx

Vishall Sharma

http://www.complaintsboard.com/complaints/barclay-card-c97104.html
KINDLY ATTN: MR. ROHIT BALLA C/O Heritage holidays Pvt. Ltd.

SIR,
This mail is for your reference and notice that. I am vishal Sharma a Barclay card([protected]) holder agree to accept Barclay priority circle membership in month of aprail 2008 .and amount of 5000 is deducted from my account in 15 of may 2008.since of after that I suffer lot of problems and unexpected things from Barclay and heritage of both.
1)the marketing person who call me and make me ready for this membership is told me that u get a trolly bag of amercian trevler make of worth aprox 2200.but I get a trolly bag of worth 150/- in month of sep 2008 which is in very poor and cheap quality.

2) on 25th july I drop my completely fill voucher no 752476 which is also attached with this mail.

3)till the time I could’t recive atleast any call for any type of confermation.

4)when I call for all these problems at priority customer care no.[protected].every time after a long around 15 min waiting a person say me to call at heritage nos[protected] or[protected]
5) and when I call on these numbers .every time a recorded message play”ur call is forword to any number plz wait”and after few sec.line is automattacly disconnected.what is all these .this is like a openly fraud with thousand of customer.
I am very fedup with this.this is my last try to contact with u.after that I take this matter legly.

T hope u under stand my problems and do in favour of me.

Thanx

Vishall sharma
Hey Vishal,

I completely agree with you. It is just cheating - nothing else. I also had similar experience. I would advise everyone not to get into such trap - intially they give big list of offers - but the reality is all of these are fake. They would just provide you one trolly bag, which is less than 500 in good showroom.

About holiday offer - I really doubt if anyone is really lucky. They says give them 3 options - and if any option's accomdation is free then only you can utlize holiday coupon otherwise you loose the chance as these coupons can be used only once and it has time period lock-in (which they would never say upfront) - Not sure you need to lucky or that's one way to make money...

I would encourage everyone not to opt for Barclay card at all - they are loyally cheaters. They are master in doing everything against you - nothing is in favour of you.

From another trapped Barclays card holder.
these guys, are poor as far as customer support is concered... they dont respond to emails. they send the bills post last date and expect it to be paid... go ahead sue the stupid bucgers...
HI, I'M SMITA PEDNEKARCARD NO:[protected] I HAVE NOT ASKED FOR THE PRIORITY FACILITY ON YOUR CREDIT CARD .THEN ALSO I'M RECEIVING THE CALLS TO PAY THE PAYMEMENT OF RS 5000.

I'M 54 YR OLD LADY .WHAT IS THE USE OF THAT CARD FOR ME IN FUTURE AND IF IT IS BENEFICIAL THEN ALSO I'M NOT INTERESTEDFOR THE SAME SO KINDLY TAKE FAST DECISION ON THAT SERVICE STOP HARRESSING ME OR I WILL BE FORCED TO LODGE A COMPLAINT AGAINST YOU. [ SINCE LAST 1 YR I'M NOT USING UR CARD AT ALL. PLS NOTE THAT UR ENQUIRY NO IS NOT GIVING PROPER REPLY.I'M WAITING FOR UR REPLY.
Hi !
I also have the same problem, so I have decided not to make the payment, is it correct.
Pls give me the feed back.
SANJAY GADKAR
CARD NO: [protected]
CONTACT NO: [protected].

THANKING U,
Dear Mr. Vishal

Today while browsing through this wesbite came across your complaint against your hotel booking entitlement.

It was disheartening to see continuance of your complaint when you have already enjoyed your holiday at Jaipur.

May i request you to please take necessary steps to withdraw your complaint.

Should you still require any assistance please feel free to contact

Rohit Bhalla
I Support you and agreed also. If I have no interest on Barclays Priority Circle they are insist to pay the charges. No can ever seen such a disgusting Credit Card service in India and also in World
Hey Vishal,

I completely agree with you. It is just cheating - nothing else. I also had similar experience. I would advise everyone not to get into such trap - intially they give big list of offers - but the reality is all of these are fake. They would just provide you one trolly bag, which is less than 500 in good showroom.

About holiday offer - I really doubt if anyone is really lucky. They says give them 3 options - and if any option's accomdation is free then only you can utlize holiday coupon otherwise you loose the chance as these coupons can be used only once and it has time period lock-in (which they would never say upfront) - Not sure you need to lucky or that's one way to make money...

I would encourage everyone not to opt for Barclay card at all - they are loyally cheaters. They are master in doing everything against you - nothing is in favour of you.

From another trapped Barclays card holder.

Barclays Credit Card — Customer trust has broken by Barclaycard

Hi,

I am Vadivelan Venkatachalam and I was using a Barclays credit card GOLD 4339 **** **** 4474.
I have purchased a dell laptop using Barclays card on March'2008. This particular transaction has been converted into EMI without my knowledge and without any request from me. Once I received EMI Conversion SMS in my mobile from Barclays Card, I have raised a complaint against EMI Conversion on the basis of without Customer Request & without Customer Knowledge why the transaction converted in to EMI. And the customer care people assured that this problem will be resolved in 7 to 10 working days.

When I called after 7 working days, they have asked me to pay the transaction full amount and they said “Once they receive the full payment they will close this Unrequested EMI Conversion as this mistake created by Barclays card”. I paid the full amount (around 53914/-) in May'2008. But they didn’t close this problem and they have started deducting the EMI amount on monthly basis from the amount which I have paid (53914/-) on May'2008. I was keep on calling and asking the customer care about this problem. But no response had shown to resolve this problem. Finally they have pre closed the EMI and asking me to pay 12000/- rupees as outstanding balance.

I had followed up this issue for the last one year. I really frustrated with Barclays card. And I have stopped using this Barclays card from Apr'2008.

These people are busy harassing and messaging me to make the payment and threatening me to list my name in CIBIL.

As a customer I have paid the full transaction amount on time. I can't take any responsibility for Barclays card mistakes.

Please help me out in this problem.

Thanks.
-Vadivelan Venkatachalam.

barclays gold card — reversal

this is my check number 371838.this is not cleared by baraclays company.plese check what is the problem
Arunkumarlahiri// My experience is worse. Since I use the card I allways pay total amount due in due time. This time I did but unfortunately forget to sign the cheque. I got a mail asking to pay the amount and I did accordingly and requested for reversal of late fees and other vide no 4700355 dt31/1/11. On getting a sms for non approval I paid 679/- vide chequedt 5.2.11. But to day I again got a sms to pay 541.95/- . I phoned customer care in turn they told to pay the amount Immediately. since they received the cheque off late. By the time after the payment of late charges I destroyed the card . If the Bank treat the good pay-master customer like the way I am sorry to use the card .

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