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Dear customer service executive,
credit card no.[protected]
i was going through the review for ur bank from the many credit card holder .in general all of them are having the same problem that is LATE PAYMENT FEE CHARGED.i am also one of them who is suffering from the same problem.the due date for my card was 09th June 2008, I dropped the chque on 04th june 2008 in sky pak drop box located at chanda service station bahadur shah zafar marg near delhi gate.i think this is sufficient time to get cleared the cheque .But quite surprisingly when i saw the latest statement which i got recenty, it is charged against the late payment recieving . sir it's not i m using ur credit card only i hav of some other bank's also .i never had any problem with them in terms of service. i understand ur bank is new in india. it takes time to get adjusted .several times i called to custome care thre also they were not able to sholve the problem.
i think this is not a very big problem which cannot be solved by such a big organisation so please see the matter and try to waive off the late payment fee and other charges
thanking you
imran ullah
credit card no.[protected]
i was going through the review for ur bank from the many credit card holder .in general all of them are having the same problem that is LATE PAYMENT FEE CHARGED.i am also one of them who is suffering from the same problem.the due date for my card was 09th June 2008, I dropped the chque on 04th june 2008 in sky pak drop box located at chanda service station bahadur shah zafar marg near delhi gate.i think this is sufficient time to get cleared the cheque .But quite surprisingly when i saw the latest statement which i got recenty, it is charged against the late payment recieving . sir it's not i m using ur credit card only i hav of some other bank's also .i never had any problem with them in terms of service. i understand ur bank is new in india. it takes time to get adjusted .several times i called to custome care thre also they were not able to sholve the problem.
i think this is not a very big problem which cannot be solved by such a big organisation so please see the matter and try to waive off the late payment fee and other charges
thanking you
imran ullah
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reply-to [protected]@sparshindia.com
to [protected]@gmail.com
date May 1, 2008 4:05 PM
subject Your Email Request to Barclaycard
Dear Mr. Kumar,
We refer to your e-mail dated 25th April 2008 requesting for reversal of the charges into your credit card account. At the outset we regret the inconvenience caused to you.
As requested, we confirm having reversed the finance charges of Rs. 1089.60/- levied to your account as reflected in your previous statements. Please note that the credit for this reversal will reflect in your next statement dated 19th May 2008.
We trust this answers your queries to your satisfaction and we look forward to your continued patronage.
Yours sincerely
Customer Service Executive
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