Barclays Finance — no response on foreclosure

Address:

Delhi

Hello,

Can I get a response with the FCL amount after deduction of the March 03, 2011 EMI of Rs. 9290.00 excluding the Bounce charges?? I don't know how you are running such a huge finance company without the sense of replying to customer's queries and concerns for months!! Hope you have a TAT/TAH for your email responses!
Please send me a consolidated FCL chart with intimation date of Nov 2010.

Thanks & Regards!

Shudipta Kumar Baruah
Handphone: +91-[protected]
email (P): [protected]@yahoo.com
email (O): [protected]@in.daksh.com
Copyrights Protected : Shudiptazz Mail 2010!



From: SHUDIPTAz Mail!! <[protected]@yahoo.com>
To: "Rajan, Rajimol : Barclays Finance (Contractual)" <rajimol.[protected]@barclays.com>; [protected]@gmail.com
Cc: "Bhatia, Jitender : Barclays Finance" <jitender.[protected]@barclays.com>; "Chugh, Ritu : Barclays Finance" <ritu.[protected]@barclays.com>; Shudipta Daksh <[protected]@in.daksh.com>
Sent: Wed, 19 January, 2011 2:41:43 PM
Subject: Re: Foreclosure of Loan: LC[protected]

Hi Rajimol,

Yes, I am quite aware of that and even other persons copied in this email are aware of this. I was assured that the charges would be waived considering that it was a fault of the ECS Code. I have never stopped payment as I have made the manual online payment from the same Citi account on the same due date.

Please feel free to refer to the issue with Jitender and Ritu before reverting to me.

Thanks & Regards!

Shudipta Kumar Baruah
Handphone: +91-[protected]
email (P): [protected]@yahoo.com
email (O): [protected]@in.daksh.com
Copyrights Protected : Shudiptazz Mail 2010!



From: "Rajan, Rajimol : Barclays Finance (Contractual)" <rajimol.[protected]@barclays.com>
To: SHUDIPTAz Mail!! <[protected]@yahoo.com>; [protected]@gmail.com
Cc: "Bhatia, Jitender : Barclays Finance" <jitender.[protected]@barclays.com>; "Chugh, Ritu : Barclays Finance" <ritu.[protected]@barclays.com>; Shudipta Daksh <[protected]@in.daksh.com>
Sent: Wed, 19 January, 2011 2:15:39 PM
Subject: RE: Foreclosure of Loan: LC[protected]

Dear Shudipta,

Please be informed that your account got bounced in Jan, Feb and March 10 with reason Payment Stopped by Drawer and bounce charges are still pending on that.


Charge Details
Account Head
Amount Booked
Amount Paid
Service Tax on Paid Amount
Waived
Service Tax on Waived Amount
Outstanding Amount
Service Tax on Outstanding Amount

BOUNCE_CHG
1575
0
0
0
0
1575
162.23



Regards,
Customer Service.
From: SHUDIPTAz Mail!! [mailto:[protected]@yahoo.com]
Sent: 19 January 2011 13:45
To: Rajan, Rajimol : Barclays Finance (Contractual); [protected]@gmail.com
Cc: Bhatia, Jitender : Barclays Finance; Chugh, Ritu : Barclays Finance; Shudipta Daksh
Subject: Re: Foreclosure of Loan: LC[protected]

Dear Rajimol,

Few corrections:

1. Stop addressing as Dear Customer. You have my name in your records. Try to keep your relationship with your customer personalized.
2. The FCL Communication Date should be Nov 27, 2010 and not Jan 2011. Check the email trail below and send the corrected amount.
3. No Bounce charges to be as communicated to me by Jitender. The charges were due to some technical faults with the ECS code not correctly set up and the payments were manually sent on the due date online.
4. As the ECS for February would also get deducted automatically in a few days, give me the corrected amount after the payment of February 2011 EMI of Rs. 9290.00

Anticipating your fast response unlike the first two communications.

Thanks & Regards!

Shudipta Kumar Baruah
Handphone: +91-[protected]
email (P): [protected]@yahoo.com
email (O): [protected]@in.daksh.com
Copyrights Protected : Shudiptazz Mail 2010!



From: "Rajan, Rajimol : Barclays Finance (Contractual)" <rajimol.[protected]@barclays.com>
To: [protected]@gmail.com; SHUDIPTAz Mail!! <[protected]@yahoo.com>
Cc: "Bhatia, Jitender : Barclays Finance" <jitender.[protected]@barclays.com>; "Chugh, Ritu : Barclays Finance" <ritu.[protected]@barclays.com>
Sent: Wed, 19 January, 2011 11:54:15 AM
Subject: RE: Foreclosure of Loan: LC[protected]

Dear Customer,

Please find below your foreclosure amount, you can make the payment for the same at the agency address mentioned below and get a receipt for the same. Please carry a copy of the email while visiting the branch for making the payment.

Payment to be made at
B-23,Lajpat Nagar, Part-II, New Delhi-110024.

AGREEMENT_NO
LC[protected]
DISB_DATE
06/10/2009
FCL COMMUNICATE DATE
19/01/2011
FCL Rate
4%
CLOSING_PRINCIPAL
231382.830
OVERDUE_AMOUNT
0
OVERDUE_AMOUNT_PRNCPL
0
OVERDUE_AMOUNT_INT
0
BOUNCE CHARGES
1575
TAX ON BOUNCE CHARGES
162.23
EXCESS_AMOUNT
0
BPI
4049.2
Foreclosure charges
9255.31
ST on foreclosure charges
953.30
Applicable Foreclosure Amount
247378.00
Applicable date
03/02/2011


Please note that Foreclosure will be initiated only after credit of the foreclosure amount in BILIL OTC A/C

Assuring you of our best services at all times.

Yours sincerely
Customer Services

Contact Channels:
Customer Care Helpline:[protected]
Email: Barclaysfinance.[protected]@barclays.com
Write to: P.O. Box 17402 , J.B.Nagar Post office, Mumbai – 400059
Or, Walk in to your nearest branch. To locate a branch near you, please visit http://www.barclaysfinance.in/

Confidentiality Notice:
The documents herein contain information, belonging to Barclays Finance, which is confidential and privileged. Unless you are the intended recipient, you may not use, copy or disclose to anyone the documents or any information contained in or attached to the documents.

From: Sнμ∂ipτAz шσяl∂™ [mailto:[protected]@gmail.com]
Sent: 19 January 2011 00:26
To: SHUDIPTAz Mail!!
Cc: Bhatia, Jitender : Barclays Finance; Chugh, Ritu : Barclays Finance; Barclaysfinance Customerservice
Subject: Re: Foreclosure of Loan: LC[protected]

Haven't seen a reply to this email!!

Shudipta

On Thu, Dec 2, 2010 at 10:07 AM, SHUDIPTAz Mail!! <[protected]@yahoo.com> wrote:

Please explain............TAT???

Thanks & Regards!

Shudipta Kumar Baruah
Handphone: +91-[protected]
email (P): [protected]@yahoo.com
email (O): [protected]@in.daksh.com
Copyrights Protected : Shudiptazz Mail 2010!



From: Sнμ∂ipτAz шσяl∂™ <[protected]@gmail.com>
To: SHUDIPTAz Mail!! <[protected]@yahoo.com>
Cc: Barclays Finance <barclaysfinance.[protected]@barclays.com>
Sent: Sat, 27 November, 2010 9:24:51 AM
Subject: Re: Foreclosure of Loan: LC[protected]

TAT??

On Thu, Nov 25, 2010 at 10:55 AM, SHUDIPTAz Mail!! <[protected]@yahoo.com> wrote:


Hi,

I would like to close my loan account: LC[protected].

Kindly let me know the total amount that needs to be paid for the foreclosure if I want to close it after the ECS for December premium is taken out on Dec 3, 2010.

I want you to explain it to me in the chart format which was to be sent to me every month as discussed with the Lapat Nagar branch.

Please let me know how to foreclose this and if I have to visit the branch for that. Before that, I need a fully calculated amount and explanation.


Thanks & Regards!

Shudipta Kumar Baruah
Handphone: +91-[protected]
email (P): [protected]@yahoo.com
email (O): [protected]@in.daksh.com
Copyrights Protected : Shudiptazz Mail 2010!









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Thanks!!

Shudipta Kumar Baruah
+[protected]

Find Me:
Contact me: rupty2k shudipta.baruah [protected]@hotmail.com rupty2k


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We can never be sure that the opinion we are endeavoring to stifle is a false opinion; and if we were sure, stifling it would be an evil still. ~John Stuart Mill, On Liberty , 1859





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Thanks!!

Shudipta Kumar Baruah
+[protected]

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SHUDIPTA'S MAIL 2010 ALL RIGHTS RESERVED---
“This e-mail message may contain confidential, proprietary information of Shudipta Kumar Baruah. It should not be used by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it and notify the sender. Whilst this mail has been checked for all the known viruses, recipients should undertake their own scanning as the sender will not accept any liability whatsoever"

We can never be sure that the opinion we are endeavoring to stifle is a false opinion; and if we were sure, stifling it would be an evil still. ~John Stuart Mill, On Liberty , 1859


This e-mail and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the addressee, or have received this e-mail in error, please notify the sender immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this e-mail or its attachments.

Internet communications are not guaranteed to be secure or virus-free.
The Barclays Group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party, or from the transmission of any viruses. Replies to this e-mail may be monitored by the Barclays Group for operational or business reasons.

Any opinion or other information in this e-mail or its attachments that does not relate to the business of the Barclays Group is personal to the sender and is not given or endorsed by the Barclays Group.

Barclays Bank PLC.Registered in England and Wales (registered no. 1026167).
Registered Office: 1 Churchill Place, London , E14 5HP , United Kingdom .

Barclays Bank PLC is authorised and regulated by the Financial Services Authority.


This e-mail and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the addressee, or have received this e-mail in error, please notify the sender immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this e-mail or its attachments.

Internet communications are not guaranteed to be secure or virus-free.
The Barclays Group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party, or from the transmission of any viruses. Replies to this e-mail may be monitored by the Barclays Group for operational or business reasons.

Any opinion or other information in this e-mail or its attachments that does not relate to the business of the Barclays Group is personal to the sender and is not given or endorsed by the Barclays Group.

Barclays Bank PLC.Registered in England and Wales (registered no. 1026167).
Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.

Barclays Bank PLC is authorised and regulated by the Financial Services Authority.