On arrival to London Heathrow on April 20th 2012 I stopped to use the payphone. I inserted my credit card and followed the instructions. I dialled the London local number and a voice said my call could not be contacted. So i hung up and tried again. Again no connection and no mention of a fee been charged. The next time I spoke to the operator who immediately connected me with the same number. I spoke to my friend for about 2 mins and hung up.
A few days later i checked my credit card bill and noticed 3 charges of $10 US to BBG Luxembourg !! 2 times charged for a non connection and the final for a 2 minute local call! Unbelievable. I look forward to BBG been taken off the pay phone s at Heathrow and anywhere else. Was this information helpful? |
BBG Luxembourg — Multiple charges on credit card for phone call
We made one call to international operator and the number we called had no answer we then checked our credit card account and found that we have been charged seven times for the amount of EUR 56.00!!! This needs to be rectified and we will be taking further action to dispute these very high charges...