BEC — DAMAGED | |||
MY NAME IS ALI, I ORDERED A BAGPACK OF WILDCRAFT FROM JABONG. I RECEIVED THE ORDER DAMAGED, WHEN I CALL THE CUSTOMER SERVICE THEY TOLD WE NEED TO GO AND RETURN TO THE COURIER WITH OUR EXPENSES. THIS IS MY FIRST ORDER AND ALSO IT WILL BE MY LAST ORDER AS WELL FROM JABONG. NOW I AM GOING TO SPREAD AN E MAIL TO ALL MY FREINDS MY COLLEGUES AND ALL NOT TO SHOP FROM JABONG. IT IS USELESS, JUST WAISTING MONEY FOR DAMAGE PRODUCTS. MY ORDER NUMBER IS [protected]. VERY BAD CUSTOMER SERVICE. Was this information helpful? | |||
 4 Comments | |||
Comments
I want the delivery guy to come to my place where he delivered the bag and take the damage bag. IF NOT ASK THE DELIVERY GUY TO GET MY MONEY RS 1734 AND TAKE THE DAMAGED BAG. THIS IS THE ONLY SOLUTION. THE MISTAKE IS FROM YOUR END NOT MY END. YOU DONT HAVE PROPER QUALITY CHECK. BEFORE DELIVERING THE PRODUCT YOU SHOULD CHECK TWICE WHETHER IT IS IN GOOD CONDITION OR DAMAGED. YOU PEOPLE JUST PLAY WITH CUSTOMERS TAKING THEIR MONEY. I NEED MY PROBLEM TO BE SOLVED SOON OR ELSE I AM GOING TO HIGHER DEPARTMENT.
ALI
ALI
Hello Ali
We would like to inform you that we have initiated refund transfer against your order. We confirm you that your refund amount will be transferred in your bank account within 48 working hrs. We hope that your query stands resolved. Please let us know if there is anything else we can do for you.
With Regards
Team Jabong
We would like to inform you that we have initiated refund transfer against your order. We confirm you that your refund amount will be transferred in your bank account within 48 working hrs. We hope that your query stands resolved. Please let us know if there is anything else we can do for you.
With Regards
Team Jabong
We sincerely apologize for the inconvenience caused. We are investigating your query and assure you that once of our customer care representative will contact you within 24hrs and resolve your query.
With Regards
Team Jabong