[Resolved]  Beetel Phone - Le Marche — No return or repair or exchange.

My parents purchased a Beetel cordless phone in June from Le Marche, Mega Mall. The phone stopped working now in august that is within 2 months of purchase. My father went to Le Marche, they gave him the Beetel Distributer office address & phone number at Charni Road & asked to go there & exchange it. My father called up the distributer, he said we dont know any company like Le Marche or Mega Mall. My father again went to Le Marche. They said we need the model number, show me the box of the phone. We showed him the bill where the model number was written. He again made another excuse that we will take back i[censored] have the box. we told him its 2 months we have discarded the box & the bill is with us.
They started making excuses & returned us back. Le Marche are cheats. No customer service. Money & time wasted.
If i get any contact of senior person in Le MArche or Beetel company, i want to take this matter ahead. Anyone knowing these details, pls help me.